Field Service Technician Midwest (HVAC/R - Commercial Refrigeration)
- Cincinnati, OH
- Permanent
- Full-time
Upskill your knowledge with niche training from a leader in precise stability chambers and ultra-low freezers.
We recently celebrated 50 years of designing and manufacturing the industry's finest controlled environmental chambers, and we're growing! We offer an amazing small company-feel culture with the backing of our Fortune 500 parent company, EMCOR.Key Duties:
- Perform Technical Service functions including: Refrigeration System Repair, Electrical / Controls System Repair, Preventive Maintenance Services, Instrument Calibrations, System Start-up & Field Testing, Validation Services.
- Provide prompt, efficient responses to customer service and/or warranty repair inquiries.
- Report findings from service issues and works with technical staff to solve field problems.
- Produce accurate administrative reports, including timesheets, expense reports, CFC refrigerant logs, vehicle inventory, service tickets, protocols, test documentation, final reports, etc.
- Assist in development and upgrades for service manuals.
- Complete Service Tickets with detailed information on the problem found, parts needed, solution and time required.
- Maintain a safe and operational company vehicle including cleaning, vehicle inventory, and general maintenance.
- Brazing and welding of refrigeration system components.
- Evacuation and charging of refrigeration systems.
- Follow proper refrigerant handling practices. (Recovery, reclaim, and system charge)
- Maintain vehicle inventory stock of replacement parts.
- Assist with service training schools as required.
- Travel to customer sites as needed.
- Keep the Service staff informed of task status through written or verbal communications.
- Maintain good working relationship with all company personnel, i.e. purchasing, manufacturing, and engineering.
- Assist with system assembly and installation.
- On call for after-hours emergency service needs as designated.
- Confirm all travel arrangements with Service staff.
- Keep a neat and orderly work area while at customer site.
- Perform other duties as assigned by management.
- Experience with HVAC/Refrigeration technology
- Experience with Industrial Electrical / Electronic technology
- Familiarity with Electrical engineering technology
- CFC Certification (type II minimum and type I)
- Must be able to travel to customer sites as required based on customer needs (approximately 30%-40% out of town travel)
- Proficiency in Microsoft Office applications, (i.e., Outlook, Word and Excel).
- Excellent organization, communication, customer service and interpersonal skills.
- Scheduling and time management skills.
- Operate safety equipment and use safe work habits.
- Work in a team environment with high safety and quality standards.
- Top pay for learning and performing sophisticated low temp refrigeration work!
- Great schedule and work in a low turnover environment with a great team and support
- Health Insurance: 4 plans available to choose from with Rx coverage
- Heath Saving Account (HSA) and Flexible Spending Accounts (FSA) options available
- Dental insurance: 2 plans available to choose from
- Vision insurance
- Company-paid Life insurance / Short-Term & Long-Term Disability coverage
- 401(k) Retirement Plan with company match up to the first 56 and immediate vesting
- Start with 13 paid days off + 10 holidays annually
- Weekly pay with direct deposit
- Per diem plan
- Company vehicle
- Company gas card
- Employee Stock Purchase plan with 10% company match
- Employee referral incentives
- Employee Assistance Program (EAP)
- Tuition Reimbursement
- Work in a true team environment with employees who are passionate about what they do
- Wear jeans in our business casual dress environment