Parts Counter/Inside Salesman
Waters International Trucks - Natchez
- Natchez, MS
- Permanent
- Full-time
- Paid Holidays and Vacation
- Weekly Pay
- Performance Based Incentive Pay
- 401K Program + Company Contribution
- Health Insurance
- Dental and Vision Insurance (paid by WATERS)
- MDLive Access (paid by WATERS)
- Life Insurance and Voluntary Life Insurance option
- Short and Long-Term Disability
- Uniform Allowance
- Jury Duty Pay
- Growth Opportunities
- Family-Owned and Operated
- Being aligned with our culture is VITAL. Candidate must embody and promote the
- Customers - Customers First. Dedicated to the highest level of customers satisfaction.
- Integrity - Do the Right Thing. Maintain integrity in all we do.
- Employees - Take care of our employees.
- Team - One Team, One Family.
- B.O.B. Excellence - Be the Best of the Best.
- Empowerment - Empower our employees.
- Accessibility - Be hands on and accessible to our customers and employees.
- Safety - Prioritize safety.
- Provide ongoing support to the current customer base
- Develop new business relationships
- Interact with internal managers to identify new customers
- Ensure high customer satisfaction
- Keep up to date on product knowledge
- Assists parts department with related duties such as customer inquiries, relief of parts counter staff, and the picking and delivering of parts as needed
- Determine customer’s changing needs, and promote appropriate products to meet those needs
- Accurately source and quote product prices and availability through research of suppliers
- Prospects new customers through referrals and cold-calling
- Assist in performing parts cycle counts and helping with inventory control tasks
- Potentially assisting in performing parts receiving and supplier orders and related tasks
- Enter all pertinent information into business system (Karmak Fusion)
- Utilize the business system (Karmak Fusion) to monitor and track vehicle parts orders and inventory
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such
- Perform other duties as assigned by management
- High School Diploma or equivalent required
- 2 years of diesel truck and equipment parts experience preferred, but not required
- Previous sales experience is an asset
- Ability to cold-call, build relationships with customers, and provide exceptional service
- Strong negotiation and listening skills
- Valid driver’s license and safe driving record
- Excellent communication and organizational skills
- Basic computer software skills with Microsoft Word, Excel, email, and internet
- Familiarity with Karmak Fusion business system a plus
- Familiarity with Navistar's software systems a plus
- Existing certifications in Navistar's parts education system a plus
- Commitment to ongoing sales training
- Strong in time-management. Sets and meets priorities and long-term goals
- Experience using general office equipment (i.e., computer, copier, fax machine, etc.)
- Ability to sit or stand for prolonged periods of time
- Ability to perform repetitive data entry tasks, manual dexterity
- Must be a team player with a strong sense of commitment to the customer
- Must be able to work in a busy environment
- Must have the ability to learn and work daily in other digital systems
- Working knowledge and familiarity of engines and truck and equipment components is a plus