Director of Housekeeping
- Excelsior Springs, MO
- Permanent
- Full-time
- Assign personnel to established work areas or project duties
- Plan and coordinate project work to ensure that proper frequencies are maintained
- Ensure that staff receive proper orientation, initial training and ongoing education
- Ensure duty lists are revised and current at all times.� Review duty lists with regular and relief associates periodically
- Ensure that proper supply control guidelines are followed and staff is trained in the use of all chemicals
- Proactive approach to identifying and correcting facility quality assurance concerns.� Timely follow-up is required
- Attend and participate in departmental staff meetings on a schedule basis.� Attend ongoing staff development and training courses as offered by company and facility
- Provide and monitor individual guidance and motivation to associates to enable each one to perform to his/her fullest potential
- Discipline associates when necessary according to progressive disciplinary guidelines
- Monitor associates' attendance and take proactive action when patterns of absenteeism are observed
- Keep records and appropriate log books current and maintain all necessary documentation.� Monitor service binders in assigned areas on a daily basis taking appropriate action to client concerns/comments
- Participate in facility Quality Assurance Program as required.� Ensure high quality percentage of clean is maintained in areas of assignment.� Perform Quality Assurance Inspections as assigned.
- Assign equipment to staff.� Monitor daily equipment use, cleaning and maintenance.� Ensure that all equipment is clean and professional in appearance at all times
- Prepare associate disciplinary and variance reports and conduct follow-up investigation as needed, reporting findings to appropriate assistant director.� Prepare disciplinary action notices and conduct follow-up as required.� Conduct disciplinary meetings with associates with guidance from appropriate assistant director
- Respond to concerns and requests with a sense of urgency and take necessary corrective action including timely follow-up
- Participate in associate performance evaluations and make recommendations as needed.� conducts associate performance evaluations with guidance and approval from appropriate assistant director
- Participate in department safety and maintain a safe work environment at all times.� Report all unsafe equipment and acts to appropriate assistant director
- Assure that the integrity of security at the facility is maintained at all times
- Handle special requests or projects and perform other duties as assigned
- Assist housekeepers on an as needed basis
- Ensure housekeeping office, storage and closets are clean, organized, well maintained and professional in appearance at all times
- Ability to communicate effectively in written format and oral presentations
- Ability to multi-tasks and establish priorities
- Ability to maintain organization in a changing environment
- Exhibits initiative, responsibility, flexibility and leadership
- Possess a thorough knowledge of contract administration and office procedures
- Ability to use working knowledge of working environment to meet established goals and objectives