Customer Service Representative - State Farm Agent Team Member

State Farm

  • Maryville, TN
  • $55,000-100,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
Do you strive to set yourself apart from all the others?We are a very busy office and are looking for our next exceptional team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. Come work with an energetic, fun team at Hunter Jones - State Farm Agent!Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Responsibilities
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
  • Salary pay plus commission/bonus
  • Health benefits
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Excellent interpersonal skills
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Experience in a variety of computer applications, particularly Windows
  • Ability to work in a team environment
  • Ability to multi-task
  • Bilingual - Spanish preferred
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process..

State Farm