Insurance Quality Analyst

Vaco

  • Durham, NC
  • $98,000-120,000 per year
  • Permanent
  • Full-time
  • 6 days ago
  • Apply easily
*This job requires authorization to work in the US*Insurance Quality Analyst – Life & Annuity DomainOverview:A growing insurance organization is seeking an experienced Insurance Quality Analyst with a strong background in the Life and Annuity domain, including hands-on API testing expertise. This role is part of a collaborative Quality Assurance team focused on delivering high-quality software solutions that support insurance products and operations. The position is based in Durham, NC, with a hybrid schedule requiring onsite presence three days per week.Key Responsibilities:
  • Requirements Analysis: Partner with business analysts and stakeholders to understand business and technical requirements, translating them into effective test scenarios aligned with regulatory standards.
  • Test Case Design: Develop and maintain comprehensive test cases for functional, regression, integration, and user acceptance testing.
  • API Testing: Conduct thorough API testing using tools such as Postman or SoapUI to validate endpoints, data accuracy, and performance.
  • Defect Management: Identify, document, and track defects using tools like JIRA, collaborating with development teams to ensure timely resolution.
  • Cross-Functional Collaboration: Work closely with product owners, developers, and analysts to support successful software delivery.
  • Regression Testing: Execute regular regression tests to ensure new features do not disrupt existing functionality, especially in policy administration and claims.
  • Data Validation: Verify accuracy of policy data, premium and withdrawal calculations, and other critical financial data.
  • UAT Support: Assist business stakeholders during user acceptance testing by providing test results and issue tracking.
  • Documentation: Maintain clear and traceable documentation of test cases, results, and defect reports for audit and compliance purposes.
  • Domain-Specific Testing: Perform testing across life insurance and annuity products, including new business, illustrations, policy servicing, accounting, and claims.
  • Automation Collaboration: Partner with automation engineers to identify reusable API tests and contribute to automated regression testing efforts.
Qualifications:
  • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • 6+ years of experience in software quality assurance, preferably in the insurance sector.
  • Strong understanding of QA methodologies, tools, and processes.
  • Experience with test management and defect tracking tools (e.g., JIRA).
  • Familiarity with Agile/Scrum development environments.
  • Solid analytical and problem-solving skills with attention to detail.
  • Effective communication skills for working with technical and non-technical teams.
  • Basic SQL knowledge for data validation and integrity checks.
  • Experience with life insurance or annuity platforms (e.g., FAST, Vitech, OIPA, ALIP, Cyberlife, WMA).
  • Exposure to automation tools like Selenium is a plus.

Vaco