Manufactured Technologies Corporation is looking for a Customer Service Support Representative.Manufactured Technologies Corporation (MTC) delivers the quality you demand by placing the focus on premium materials and state-of-the-art manufacturing. MTC combines this commitment to excellence with the convenience of multiple wet out facilities worldwide. MTC was formed in 2005 to provide an affordable, high level cured-in-place-pipe (CIPP) product to the marketplace. Backed by over 40 years of expertise and the latest manufacturing techniques, MTC has a reputation for providing CIPP that is constructed for optimal installation and long-term performance. MTC is a subsidiary of Azuria Water Solutions.QUALIFICATIONSHigh School Diploma or equivalent2 years of customer service and data entry experienceExperience within manufacturing or construction industry preferredStrong interpersonal skills – good listener/communicator and problem solverAdvanced skills with MS Excel, Word and Outlook. Two or more years of experience with JD Edwards (JDE) or other ERP system requiredMust have strong verbal and written English communication skills, with Spanish or French preferredProven ability to handle multiple tasks in high-volume, fast-paced work environmentMust have strong attention to detailCOMPENSATION and BENEFITSWe offer a competitive pay rate with career growth opportunitiesFull benefits package including Medical, Dental, and Vision Insurance, Long and Short-Term Disability and Life Insurance.Matching 401k14 days Paid Time Off and 10 Paid Holidays per calendar yearTuition Assistance, and much moreRESPONSIBILITIESResponsible for efficient and accurate data entry processing of customer orders through JD Edwards (JDE) order management systems, MS Word and MS Excel, including entering sales orders and work orders, handling invoices, processing credit card purchases for orders, preparing orders for shipping, and data entry updates in various applicationsResponsible for servicing customer calls to provide efficient and effective resolution of customer issues or inquiries, including processing credit requests, resolving shipping errors, providing proof of deliveries and assisting in managing A/R cash collection for the business unitEnter transactions and processes into JDE standard order entry, work order processing, purchase order receipt processing, credit card order processing, review and receive purchase order, and filePerform various JDE related functions, such as material master, order status, document flow, work order maintenance and check orders for incompleteGenerate various reports from JDE, such as stock report, purchase order report, reorder reports, and negative inventory report. Print reports and match to current period invoicingProvide backup support for receptionist, procurement and inventory control functions when neededAzuria Water Solutions is an Equal Opportunity Employer. Equal opportunity is a sound and just concept to which Azuria is firmly bound. The Company will not engage in discrimination against, or harassment of, any person employed or seeking employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, non-disqualifying disability, status as a protected veteran or other characteristics protected by law.VEVRAA compliant – priority referral Protected Veterans requested
