Trust Operations Lead
Rockefeller Capital Management
- Wilmington, DE
- $120,000 per year
- Permanent
- Full-time
- Provide broad operational support for client onboarding, account administration, statement production and various other areas that support the operational activities of the Rockefeller Trust Company.
- Complete daily account maintenance items including account coding, statement setup, posting cash/asset transfer activity, researching discrepancies between RCM account and custody account, coordinating custodial requests.
- Supports the Rockefeller Trust Company with centralized financial and performance reporting needs.
- Work closely with the Rockefeller Trust Company and other teams across the Firm on various special projects, including the evolution of the GWES platform.
- Monitor and improve internal processes, workflows and procedures to improve efficiency, reduce operational risk and ensure compliance with policies and procedures.
- Bachelor's Degree required or equivalent combination of education and experience
- 10+ years of related experience in operations in a fast-paced, dynamic leading organization
- Strong operational background required
- Trust Accounting experience preferred, but not required
- Experience in banking or financial services experience, particularly with the High-Net-Worth and Ultra-High-Net-Worth client segments, preferred
- Desire to drive client excellence
- Ability to solve problems independently
- Experience collaborating with a solid network of strategic partnerships
- Strategic thinker, passionate about identifying opportunities and driving change
- A creative and analytical thinker with an executional mindset
- Intellectually curious, high-energy, driven, ambitious, commercial
- Adaptable, comfortable in ambiguity
- Outstanding communication (written and verbal); exceptional interpersonal abilities, team player, works well across divisions and understands the importance of being responsive
- Solid understanding of data analysis and performance/operation metrics
- Detail-oriented and resourceful with excellent organizational and project-management skills
- Self-starter with the drive to self-direct independently and follow through on projects from start to finish
- Exceptional ability to multitask with a strong sense of urgency and prioritize competing deadlines