
Room Attendant (Substitute)
- New York City, NY
- Permanent
- Full-time
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement
- Pet Insurance and Paid Pet Bereavement
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
- A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members.
- An individual that maintains a keen eye for detail and adopts a proactive mindset.
- Dedicated to enhancing both the guest and team member experience.
- Committed to upholding the highest standards of cleanliness.
- Veterans and military spouses are encouraged to apply
- Clean and sanitize assigned guest rooms and bathrooms to hotel standards.
- Replace linens, amenities, and report any irregularities or maintenance needs (i.e., broken light bulbs, defective equipment, etc.)
- Report suspicious behavior, lost items, unsecured valuables, and other discrepancies to supervisors.
- Keep cleaning carts and linen closets organized, ensuring all necessary supplies are stocked and used properly.
- Attend departmental meetings and demonstrate teamwork by providing coverage in related areas when necessary while performing duties in a timely and efficient manner
- Be familiar with hotel facilities, their locations, and operating hours to assist guests with accurate information.
- Report to work as scheduled, wearing the proper uniform and adhering to personal appearance standards.
- Maintain professional and friendly guest relations, offering assistance and ensuring guest satisfaction.
- Maintain a positive attitude and professional conduct at all times.
- Follow OSHA hotel safety protocols and department procedures regarding emergency situations, chemical use, protective gear, and safe work practices.
- Comply with all other Housekeeping Department and hotel policies and procedures.
- Other duties as assigned.
- High school diploma or equivalent work experience preferred.
- Previous experience in a cleaning role preferred.
- Previous experience in a hotel or resort environment preferred.
- Basic English skills preferred.
- Ability to walk, stand, reach and bend.
- Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
- Ability to work a flexible schedule, including weekends and holidays as required.