Relationship Manager

Fiserv

  • California
  • $90,900-193,500 per year
  • Permanent
  • Full-time
  • 1 month ago
Calling all innovators - find your future at Fiserv.We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title Relationship ManagerWhat does a successful Relationship Manager do at Fiserv? We are seeking an Relationship Manager to support public sector clients. Our Government team works hand-in-hand with Federal, state, and municipal governments, as well as non-profits, higher education, and utilities across the United States. You’re a great fit if you are passionate about helping clients grow their business by selling an enterprise set of innovative payment and technology solutions, building strong business relationships, communicating with clients regularly as a key day-to-day point of contact, solving problems, and addressing client pain points to deliver a best-in-class client experience every day.What you will do:
  • Expand existing accounts within an assigned portfolio for the organization's key or national, large complex customers below the global account level.
  • Grow existing accounts within an assigned portfolio for the organization's key or national, large Government customers.
  • Prospect and close new Government merchant accounts within an assigned geography. This includes prospecting, owning the sales representative role in RFPs, through to signing new client contracts.
  • Serve as the primary point of contact and information resource to clients, sales support, marketing, and management regarding ongoing operations.
  • Obtain assigned sales quota through contract renewals and the sale of various products and services to assigned client portfolio in partnership with product sales SMEs.
What you will need to have:
  • Bachelor’s degree or an equivalent combination of education and/or military experience.
  • 8+ years of experience in sales and/or relationship management functions.
  • Possess a fundamental understanding of solution selling and demonstrated ability to build and sustain relationships at a senior level with clients, gaining trusted advisor status.
  • Experience with eCRM tools, tracking and reporting pipeline, and achieving sales targets.
  • 8+ years of experience in long sales cycle “C-Level” (CEO, CFO, COO) sales/relationship management.
  • Strong, tangible results in previous sales and account management role(s).
What would be great to have:
  • 9+ years of experience in sales strategy and business development.
  • Advanced understanding of public sector sales processes and regulations.
  • 9+ years of experience using account strategy frameworks and client growth plans.
  • Proven track record of influencing and negotiating with senior stakeholders.
  • Proficiency in developing and managing complex contract negotiations and renewals.
Perks at Work:
  • We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
  • Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
  • Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
  • Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
  • Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
  • Advance your career with training, development, certification, and internal mobility opportunities.
  • Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.
Salary Range $90,900.00 - $193,500.00These pay ranges apply to employees in Illinois, California and District of Columbia. Pay ranges for employees in other states may differ.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan.Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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