Medical Office Specialist

Mercy Medical Center

  • Baltimore, MD
  • Permanent
  • Full-time
  • 27 days ago
Job Description:SummaryJoin Our Team at Mercy Medical Center – Now Hiring a Medical Office Specialist (Medical Assistant) to support our Neurology Department!Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.Now offering a $1,500 sign on bonus for Medical Assistant & Medical Office Specialist New Hires!Effective May 9, 2025 and expires August 29, 2025. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.
ResponsibilitiesFront Office Duties:
  • Greet patients in a courteous and friendly manner, providing a welcoming atmosphere.
  • Schedule and confirm patient appointments and procedures
  • Verify patient insurance information and collect co-pays or fees as needed.
  • Answer phone calls, respond to inquiries, and provide information to patients and other callers.
  • Complete patient check-in and check-out processes.
Back Office Duties:
  • Take patient vital signs, record medical histories, and update electronic health records (EHR).
  • Administer injections and immunizations as directed by healthcare providers. (on-site training provided)
  • Perform basic laboratory tests, including specimen collection and processing.
  • Provide patient education and instructions as directed by healthcare providers.
Requirements
  • High School Diploma or GED
  • A minimum of one year experience, preferrably in a medical office setting.
  • May be required to travel to satellite offices
BenefitsBenefits Eligibility is based on your scheduled FTE status and Job Category
  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and “catch up” provision
  • Paid Time Off (PTO) & company paid holidays
  • Tuition reimbursement
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
EEO StatementMercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Mercy Medical Center