Field Service Engineer, Master

Keysight Technologies

  • Nashua, NH
  • Permanent
  • Full-time
  • 1 month ago
Job Description:Overviewis on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn moreOur culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
ResponsibilitiesThis is an exciting opportunity for a proven electrical support engineer. This is role for a key individual who will work full time dedicated to specific customers performing all aspects of planning and execution to ensure customer satisfaction and contractual metrics are meet.Specific duties include:
  • Establish and maintain close communication with customers to ensure optimal performance of customers' test equipment assets used with Keysight calibration SW
  • • Ensure compatibility between customer expectation and support provided by Keysight Technologies.
  • Provide advice to customers on environmental factors such as humidity, power, air conditioning, calibration cycle times, and test ETE configurations for best operational results
  • Provide assistance to customer to evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required
  • Understand, and utilize all Keysight software based calibration platforms
  • Train customer technicians and provide support for Keysight calibration software (STE & TME)
QualificationsUniversity Degree or equivalent plus a minimum of 3+ years relevant experience
  • 3+ years directly related experience as Field Service Engineer or Maintenance Engineer/Technician
  • skills in calibration and repair of selective Test Measurement Diagnostic Equipment (TMDE)
  • Experience using automated calibration software platforms
  • Strong Customer interface skills
Pay Range:USD $119,850.00 - USD $199,750.00 YearThe level of this role will be based on applicable experience, education, and skills; most offers will be be between the minimum and the midpoint of the salary range listed.Visa Sponsorship is not available for this position.Note: For other locations, pay ranges will vary by regionThis role is eligible for Keysight Results Bonus ProgramUS Employees may be eligible for the following benefits:
  • Medical, dental and vision
  • Health Savings Account
  • Health Care and Dependent Care Flexible Spending Accounts
  • Life, Accident, Disability insurance
  • Business Travel Accident and Business Travel Health
  • 401(k) Plan
  • Flexible Time Off, Paid Holidays
  • Paid Family Leave
  • Discounts, Perks
  • Tuition Reimbursement
  • Adoption Assistance
  • ESPP (Employee Stock Purchase Plan)
**Keysight is an Equal Opportunity Employer.***Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Keysight Technologies