Capacity Management RN

• Assists Primary RN with discharging patients who have current discharge orders, as well as assisting with patient admissions when able depending on current hospital needs.

• Works with other departments to ensure smooth patient throughput processes including discharge planning and patient education as appropriate.

• Addresses patient and family concerns, communicates issues and solutions through appropriate channels.

• Documents incidents, events, interventions, and patient/staff/physician responses.

• Serves as patient advocate. Prioritizes and problem solves relating to patient discharge needs.

• Collaborates with physicians and other health care professionals to ensure safe patient discharges.

• Serves as a liaison with patients, physicians, House Supervisor, unit staff, ancillary staff and departments.

• Serves as a resource, assists staff in caring for patients if needed.

• Able to assist in all inpatient and emergency room areas of the hospital.

• Able to assume care of patients based on daily staffing needs.

• Support House Supervisor and Charge RNs to determine needs of a department to provide quality care, maintain unit productivity and hospital throughput.

• When appropriate, coordinates and assists Charge RN with specific patient discharge needs.

• Assists in addressing work flow issues surrounding patient discharges, ensures incidents are appropriately documented and corrective steps are taken.

• Identifies appropriate referral and educational resources for patients and staff.

• Advocates for both patients and staff as needs arise.

• Demonstrated knowledge of NAH and department policies and procedures. Works to ensure compliance of best practice among each staff member.

• Ensures staff accountability, monitors staff performance, and provides real time constructive feedback whenever possible.

• Identifies performance opportunities for improvement and provides resources and education as needed.

• Regularly recognizes fellow colleagues for performance and improvements.

• Collaborates and communicates with the House Supervisor and/or Clinical Manager regarding staff performance.

• Provides coaching to nursing staff.

• Participates in creating and sustaining a learning environment supported by evidenced based practice and research.

• Focuses on personal development areas, engaging in professional/collegial interactions with peers and students.

• Work collaboratively with peers and other health care providers, and participating in ongoing in-service and educational seminars.

• Participates in the mentoring and education of colleagues and students.

• Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.

• Adheres to regulatory and organizational standards affecting patient care and safety as well as all hospital and departmental policies and procedures. Practices in a safe and cost-effective manner.

• Stays current and complies with state and federal regulations/statutes and company policies that impact the employee’s area of responsibility.

• If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.

• Completes all company mandatory modules and required job specific training in the specified time frame.

• Maintains timely and accurate documentation of assessments, interventions, EMR entries, and patient responses.

Northern Arizona Healthcare