Assistant Store Manager - Fresno GEO
Save Mart Supermarkets
- Fresno, CA
- $64,007-92,065 per year
- Permanent
- Full-time
- Excellent leadership/team building skills. Manages all front-end store operations, oversees and directs team members to meet or exceed expected service levels, oversees and directs cash management, develops and implements staff work shift schedules and conducts time management training for team members. Has direct oversight of perimeter departments and team members, including providing direction, assignments and duties, and in the Store Manager's absence is the final decision maker on store operational issues.
- Oversees, evaluates, diagnoses and resolves inventory issues with vendors and warehouses; independently evaluates “out-of-stocks” and audits product quality to ensure “date integrity” throughout the store and resolves any issues.
- Supervises, directs and coaches team members in the performance of their duties; determines and assigns appropriate work duties to team members; completes performance reviews and provides actionable feedback; responsible for making and participating in team member advancement and disciplinary decisions, with recommendations being given particular weight.
- Manages the in-store training program. Develops and provides subject matter content, based on years of experience, personal observations, and their own ideas about what will improve team member work performance and store operations.
- Provides on-going developmental opportunities for all team members, including individualized and group training, coaching and directing work performance with an emphasis on advancement, and ultimately movement toward store management.
- Participates in all aspects of the recruiting and hiring process, including, evaluating applicants and selecting candidates for interviews, conducting interviews, hiring, and overseeing training. The Assistant Store Manager will usually be the leader of the recruitment process and will direct, coordinate and make decisions regarding team member hiring.
- Works in tandem with the Store Manager in all aspects of managing a team of sales-oriented team members, including training and directing team members to perform at levels consistent with the objectives in the Front-End and Center Store areas.
- Promotes effective two-way communications with customers and all store team members; identifies areas needing improvement and develops store specific programs and methods to drive improvement and cultivate customer goodwill, positive staff interaction, and promote team work and high morale.
- Directs and assigns work to front-end and center store teams, and provides hands-on support to direct and facilitate the execution of store-level business strategy.
- Drives customer focus throughout the store and assists with the execution and support of Customer Connection programs, practices and policies; provides customers with remarkable shopping experiences by demonstrating, training, and holding store associates accountable for excellent customer service; develops and maintains a customer-focused organization by modeling and communicating associate and customer connection behaviors throughout the store.
- Directly supports the achievement of storewide sales goals; helps track and analyze sales and profitability data and makes recommendations in support of controlling expenses, achieving budgeted labor goals and maximizing profits.
- Directs team member work activity in product re-calls, store cleanliness, maintenance (e.g., janitorial services), and serves as the store point of contact during regulatory or other inspections (e.g., Health Department, OSHA).
- Ensures compliance with Company sanitation, safety, security and other policies, and directs action plans to keep the store in compliance with legal mandates.
- Excellent leadership/team building skills
- Strong communication (written and verbal)
- Excellent interpersonal, customer service, coaching/mentoring, training skills
- Proven abilities in decision making, delegation and negotiation
- Strong organization, administration and financial skills
- Fundamental understanding of labor contracts
- Knowledge of Store operations and financials, store hazardous materials and food safety rules, employment law, applicable union contractual agreement language, interviewing techniques and hiring practices
- Customer Focus
- Quality/Quantity of Work
- Personal/Interpersonal Skills
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LinkedIn: The Save Mart CompaniesThe Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.