Product Development Coordinator

• Coordinate end-to-end delivery of software products and enhancements across teams and vendors.
• Facilitate collaboration between business, technical, and architecture teams to ensure alignment with needs and standards.
• Maintain product roadmaps, release schedules, and delivery milestones.
• Monitor, track, and report on development progress, release readiness, and risks.
• Translate business requirements into actionable delivery plans and oversee execution.
• Serve as liaison for integration, custom development, and post-deployment support.
• Align development timelines with resources, funding, and procurement schedules.
• Support prototyping, technical evaluations, and solution testing.
• Manage change activities, stakeholder communication, and training for new features.
• Ensure smooth transition of new functionality into production and user adoption.

• Expertise in software lifecycle (planning, design, development, testing, deployment).
• Knowledge of ServiceNow best practices, technical architecture, and release planning.
• Skilled in backlog prioritization, dependency management, and feature delivery.
• Ability to monitor product performance, integrate feedback, and report on schedule, cost, and quality.

• Knowledge of Agile, Scrum, and Waterfall methodologies.
• Strong analytical and problem-solving skills with ability to recommend solutions.
• Excellent communication skills for both technical and business audiences.
• Familiarity with compliance, accessibility, and IT standards.
• Ability to integrate emerging technologies into product strategies.

• Proficient with Microsoft Office Suite (Word, Excel, Project, Visio, SharePoint 365).
• Experienced with tracking tools (Azure DevOps or similar).
• Skilled at managing multiple product release cycles within stakeholder and budget constraints.

• Education: Bachelor’s Degree in Computer Science, Information Systems, Business Administration, Communications, or related field. Equivalent job-related experience may be considered.
• Minimum of 7 years of experience in IT product development, engineering, or project delivery with emphasis on software lifecycle management.
• At least 5 years leading cross-functional teams through complex product or technology solution delivery, preferably in a high-tech or government environment.
• Demonstrated expertise in managing product timelines, release planning, and stakeholder expectations.
• Experience coordinating software/system integration and post-deployment support, with ServiceNow experience preferred.
• Familiarity with agile delivery methods, backlog grooming, and sprint planning.
• Government procurement and IT project governance experience (Florida 60GG-1 through 5, F.A.C.) highly desirable.

ASSYST, Inc.