Relationship Manager, Credit Union

Fiserv

  • Nebraska
  • Permanent
  • Full-time
  • 1 month ago
Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title Relationship Manager, Credit Unionhat does a successful Relationship Manager, Credit Unions do?At Fiserv, a successful Relationship Manager for our Credit Unions builds and sustains strong relationships with our largest credit union clients. You will be the primary contact for senior-level managers, managing and growing these relationships to foster customer loyalty and boost revenues. You will leverage Fiserv's extensive resources and solutions to maximize client growth and profitability, enhancing client satisfaction and retention to ensure increased profitability for Fiserv.What you will do:
  • Manage and grow relationships with key executive and operational decision-makers at major credit unions.
  • Understand the credit union’s business challenges, strategic objectives, and competitive landscape to identify the best Fiserv solutions.
  • Develop and maintain an Account Plan that integrates Fiserv business units to achieve specific goals.
  • Promote client participation in Fiserv events such as annual conferences and regional meetings.
  • Secure timely contract renewals and monitor client satisfaction, addressing improvement areas proactively.
  • Achieve annual sales quotas through add-on products, services, and renewals.
  • Create and present formal proposals for additional products and services that align with client needs.
  • Ensure fair return on services rendered by following up on client receivables and resolving any disputes.
What you will need to have:
  • Bachelor’s Degree and/or equivalent military experience.
  • 8+ years of experience in selling financial services or fintech products in the financial industry.
  • 6+ years of proven success in a sales role servicing major or national accounts within the financial sector.
  • 8+ years of experience with strategic account planning and structuring complex multi-million dollar deals.
  • Proven experience in influencing and negotiating with C-level executives.
What would be great to have:
  • 8+ years of proven success in growing wallet share through cross-sales and enterprise solutions like Online Banking, Card Services, and EMV.
  • 6+ years of experience in developing formal proposals for financial services products.
  • 8+ years of experience demonstrating Fiserv’s value proposition leveraging industry trends and competitive knowledge.
  • Excellent presentation skills with 6+ years of experience in creating compelling business presentations.
  • 8+ years of proficiency with Microsoft tools: Word, Excel, and PowerPoint.
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank you for considering employment with Fiserv. Please:
  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Fiserv