The primary purpose of this position is assisting customers with their health care needs and maximizing health outcomes by filling prescriptions, providing clinical services, advising on therapies, providing excellent customer service, and supervising pharmacy associates. Frequent independent judgments are essential. The incumbent is also required to perform all tasks in a safe manner consistent with Rite Aid policies and state and federal laws.Job ResponsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIESDescription% of Time Spent
Engage customers seeking guidance on pharmacological and non-pharmacological options for health condition management using provided clinical tools, and delivering information based on customer-preferred communication method.
15%
Provide clinical pharmacy services based on state regulations, including, but not limited to, adherence support, immunizations, medication therapy management (MTM), point-of-care testing (POCT), diagnostic testing, and prescriptive authority to improve patient therapeutic outcomes.
15%
Leveraging products and services to benefit the customer and build profitable retail business and script growth.
15%
Ensure the accuracy and appropriateness of all prescriptions filled, by completing Drug Utilization Review and Final Quality Assurance, applicable to DEA, State and Federal Board of Pharmacy regulations.
15%
Provide appropriate patient care with in-person, telephonic or digital means, collaborating with providers and patient care teams focused on patient health, and wellness outcomes.
10%
Assist Pharmacy Manager with the supervision of the pharmacy by providing leadership to the pharmacy associates and supervise the completion of their training, provide coaching, and performance feedback.
10%
Handle and resolve customer issues to ensure customer satisfaction.
5%
Complete company required certifications, education and training. These requirements include but are not limited to Whole Being Health including traditional medicine and holistic wellness and alternative therapies, support for clinical service activities, training for regulatory requirements.
5%
Maintain appropriate security of the Pharmacy department.
5%
Ensure that Standard Work is followed for performing activities or processes. Standard work documentation contains instructions, useful graphics, and must be followed to ensure that work is done consistently no matter who does it.
5%qualificationsEDUCATION REQUIREMENTSEducation LevelArea of Specialization (Marketing, Finance, Pharmacy, Engineering/IT, etc)Required or PreferredBachelor DegreeBS In PharmacyRequiredDoctoratePharm.D.PreferredLICENSES/CERTIFICATIONSLicenses/CertificationsOther/List/ReasonRequired or PreferredPharmacist License in the state practicing pharmacyRequiredImmunization CertificationRequiredImmunization License in the state practicing pharmacy, if required by state regulationsRequiredCPR CertificationRequiredKNOWLEDGE, SKILLS AND ABILITIESKnowledge, Skills and AbilitiesRequired or PreferredBuilding Customer Relationships: Ensuring the customer's internal or external needs are met.Valuing Differences: Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.Driving Innovation: Creating an environment that inspires people to generate novel solutions with measurable value for customers.Building Talent: Planning and supporting the development of individuals' knowledge, skills, and abilities so they can fulfill job responsibilities effectively.Customer Focus: Ensuring that customer's perspective is a driving force behind strategic priorities, business decisions, org process and individual activities.Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting to change by exploring the benefits.Stress Tolerance: Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.WORK EXPERIENCEExperienceAreas of Experience (Pharmacy, Compliance, E-commerce, Retail, etc)Required or PreferredRequiredwhy rite aidIf you want to make a difference, Rite Aid is the right place.While Rite Aid is big, it still feels small - you and your work are never lost in the crowd. You know the leaders, and they recognize your impact. Teams are tightly knit and agile. Small groups, courageous enough to meet our goals in new ways. You can take your work, your team, or your business to the next level without being slowed down by a ton of process or layers of approval. For anyone with intent to grow, you can reinvent yourself in a new role or take on a new challenge while helping us reinvent Rite Aid and innovate our industry.Wherever you work in the Rite Aid family, your diverse perspectives and fierce commitment enable us to deliver on the promise of 'whole health for life' for communities around our country.And that makes the biggest difference of all.Rite Aid is on the front lines of delivering healthcare services and retail products to more than 1.6 million Americans each day.Through our RxEvolution strategy, Rite Aid is re-imagining the neighborhood pharmacy as a destination for total health and wellness - the place where traditional medicine and alternative therapies come together in perfect harmony.We believe in the power of pharmacy to provide trusted and accessible care that helps our customers go beyond healthy and get thriving. An essential part of our RxEvolution includes empowering our pharmacists to engage more with customers - while also updating our product mix to favor better-for-you and free-from options that our customers value.Rite Aid Corporation is also proud to be one of the nation's leading drugstore chains. With approximately 2,500 stores in 19 states, we have a strong presence on both the East and West Coasts, employing more than 51,000 associates.Fair Chance ActFair Chance Act Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the California Fair Chance Act, we will consider qualified applicants with a criminal history. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we identify a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.For more detailed information around city/state required notices, click to access a list of disclosures.New Jersey Law Against Discrimination (LAD)The New Jersey Law Against Discrimination (LAD) prohibits unlawful employment discrimination based on an individual's race, creed, color, national origin, nationality, ancestry, age, sex (including pregnancy), familial status, marital/civil union status, religion, domestic partnership status, affectional or sexual orientation, gender identity and expression, atypical hereditary cellular or blood trait, genetic information, liability for military service, and mental or physical disability (including perceived disability, and AIDS and HIV status).
