Customer Service Representative
Staffing Solutions Enterprises
- Berea, OH
- $24.00 per hour
- Contract
- Full-time
Location: Onsite in Berea, OH
Pay: $24/hourly
Hours: M-T, 9:30-6pm and F, 8:30-5
Length: Temporary for up to 1 yearStaffing Solutions Enterprises is looking for customer service representatives for our Berea client! In this role, you will answer phone calls relating to transactions, review/reconcile payments, and provide great customer service. Please view the role below and apply if interested!Job Description:
- Provide assistance and informational services to customers by telephone, in writing, electronically or in person.
- Process all transactions and payments; may act as a cashier to accept payments.
- Enter, research, and retrieve data regarding customer and commercial accounts.
- Prepare invoices for customer.
- Review and reconcile payments, post invoices, cash receipts and deposit receivables.
- Must have ability to work under pressure, with frequent interruptions while performing accurate mathematical computations, recognize errors, and make necessary corrections.
- Serve as back-up for various accounting and administrative functions.
- Knowledge of general accounting functions and reporting systems.
- Skill in the operation of a personal computer, MS Office, and various accounting software.
- Ability to perform mathematical computations accurately; sort, check, count and verify
- Work under pressure and with frequent interruptions.
- Complete detailed and complex documents, proofread materials, recognize errors, and make
- High School Diploma or GED required.
- Minimum of one-year experience directly related to customer service in a call center
- Previous accounting or bookkeeping work desirable