Community & Talent Engagement Manager

Greater Louisville

  • Louisville, KY
  • Permanent
  • Full-time
  • 21 days ago
Have you ever wanted to do something that makes your community a better place to live, work, and play? Would you like to collaborate with and meet some of Louisville's top CEOs and business leaders? Well, now you can! Come work at GLI!GLI, the Metro Chamber of Commerce, is hiring a Community & Talent Engagement Manager and we're looking for the right fit. GLI hires based on skills, experience, and alignment with its organizational values. We look for people who are dedicated, inclusive, results oriented, and collaborative to drive our mission and enrich our organizational culture.Our top-notch initiatives and programming made us Chamber of the Year in 2019. Whether it's through supporting and promoting our local businesses, advocating for a business-friendly environment, hosting great events, expanding the region through business attraction, or solving critical talent problems, by joining the GLI team you can help grow our regional economy.Plus, you'll have the chance to work with driven and creative professionals in a collaborative culture. GLI has a highly flexible hybrid working arrangement along with competitive pay and benefits.Greater Louisville Inc. - the Metro Chamber of Commerce is focused on growing the regional economy. As the region's largest convener of business leadership, GLI leads economic and global outreach strategies focused on business attraction; nurtures the entrepreneurial eco-system; and champions the development of the community's talent base. As the voice of Greater Louisville's business community, GLI advocates for a pro-business environment and facilitates businesses engagement on issues that impact regional competitiveness.Here are just a few of the many comments from employees:
  • "GLI is the pulse of the community and helps my community grow. I like being a part of an organization that helps bring change, awareness, and business success."
  • "People are treated fairly and with respect. [Our] ideas are listened to and given due consideration. The leadership cares about employees and their well-being. There is also a clear sense of giving back to the community."
  • "I enjoy working with my team and I enjoy what we do. I feel like I am making a difference in my work. GLI makes their employees feel appreciated and a vital part of the team."
For more information, visit .GENERAL SUMMARY:Greater Louisville Inc. (GLI) is seeking a relationship-driven, detail-oriented professional to serve as Community & Talent Engagement Manager. This role supports GLI's community-facing talent attraction and engagement initiatives under the Live in Lou brand. The successful candidate will be a self-starter who is excited to help promote Louisville as a great place to live and work by building relationships with universities, employers, and community partners; supporting intern and newcomer initiatives; and coordinating ambassador programming through City Champs. The ideal candidate is a proactive, organized team player who is comfortable managing projects, connecting with diverse audiences, and using data to inform outreach and engagement strategies.ESSENTIAL DUTIES AND TASKS:Under general supervision, the ideal candidate will perform the following duties:Talent Outreach & Community Engagement
  • Coordinate with universities, alumni offices, K-12 educational institutions and community partners to support talent outreach and student/graduate engagement with the goal of retaining graduating talent in the region.
  • Support Greater Louisville's talent attraction campaigns by tracking and responding to relocation inquiries generated through paid partnerships and boomerang marketing efforts.
  • Assist with welcome and relocation events, campus initiatives, and talent-focused campaigns.
  • Develop, update and distribute content and materials to support outreach and communications.
Employer Concierge & Relationship Support
  • Serve as a point of contact for employers recruiting or relocating talent to Louisville.
  • Understand and provide talent materials, relocation resources, and coordinate welcome packages or tours for relocation candidates.
  • Gather feedback from employers and employees to help identify barriers and solutions related to talent attraction and retention.
  • Audit existing talent resources and improve or expand content and materials based on community need.
Intern & Emerging Talent Programs
  • Assist with the coordination of GLI-led intern engagement efforts, including the Next Gen Lou Intern Summit.
  • Support logistics, outreach, and employer connections for intern-focused initiatives.
City Champs Program
  • Serve as the primary coordinator of GLI's City Champs ambassador program, including onboarding, communication, training logistics, newsletters, and engagement events.
  • Act as the main point of contact to City Champs partner organizations.
  • Maintain member tracking in GLI's CRM (GrowthZone) and update program content, with support from the broader GLI team.
  • Strengthen partnerships with "new to Louisville" stakeholders and explore opportunities for bilingual or expanded program offerings.
  • Build and maintain strong relationships with Champs partners serving "new to Lou" populations (e.g., employers, nonprofits, universities, and community organizations).
Reporting & Collaboration
  • Maintain project documentation and use GLI's CRM (GrowthZone) to track activities.
  • Collaborate across departments on joint talent and workforce initiatives.
  • Assist with content and preparation of presentations, newsletters, and reports that promote GLI's talent efforts.
Talent Steering Committee
  • Re-establish and manage a Talent Steering Committee, an advisory group that helps guide GLI's talent and workforce strategies through data review and employer insight.
  • Re-engage members and recruit new participants.
  • Schedule and facilitate bi-annual or quarterly meetings.
  • Track regional workforce trends and maintain related talent data.
  • Organize the steering committee to help distribute resumes received from talent efforts to help with relocation.
  • Draft and distribute GLI's annual Talent Survey to regional employers; analyze and share results.
  • Consolidate committee advice into actionable insights and share findings.
  • Other duties as assigned.
MINIMUM QUALIFICATIONS:
  • Bachelor's degree in business, marketing, communications, or a related field
  • 3-5 years of experience in outreach, events, marketing, or community engagement; a combination of education and experience may be considered when proficiency is demonstrated
  • Demonstrated experience in project management, coordination, and event planning
  • Experience managing volunteer or ambassador programs is preferred
  • Strong organizational skills with the ability to manage multiple projects and deadlines
  • Excellent written, verbal, and public speaking communication skills
  • Proven ability to build and maintain relationships across sectors and with diverse stakeholders
  • Comfortable working with clear goals, accountability, and performance expectations
  • Ability to manage, interpret, and act on data
  • Execution-oriented mindset with a collaborative, team-first approach
  • Creative problem-solver with a detail-oriented and deadline-driven work style
  • Proficient in Microsoft 365 (Word, Excel, Outlook, Teams); experience with WordPress, Slack, and CRM systems is a plus
  • Familiarity with social media platforms (Facebook, Instagram, LinkedIn, etc.) preferred
  • Valid driver's license in good standing
The incumbent will be required to pass a background check in accordance with our hiring practices and must be able to maintain the confidentiality of any information s/he encounters.Reasonable accommodations may be made to those who are able to perform the essential duties of the job.GLI is an Equal Opportunity Employer.The incumbent will be required to pass a background check in accordance with our hiring practices and must be able to maintain the confidentiality of any information s/he encounters.

Greater Louisville