Assistant Director of Training & Development

• Design, deliver, and oversee staff training programs, workshops, and learning opportunities for employees at all levels, with a focus on equity, ethics, trauma-informed care, professional boundaries, communication and cultural competency.
• Conduct needs assessment in collaboration with department leaders to identify skill gaps and training priorities.
• Maintain an annual training calendar and coordinate all logistics, including scheduling, materials, facilitators, and evaluation.
• Develop or source curriculum content that is mission-aligned and relevant to non-profit and human services work.
• Implement systems to track training completion, evaluate effectiveness, and report on key metrics.
• Develop onboarding modules for new hire, ensuring a consistent and supportive integration experience.
• Collaborate with HR staff on onboarding, employee engagement initiatives, and leadership development programs.
• Ensure training content meets state, federal, and contractual compliance standards, including HIPAA, OSHA, and workplace harassment prevention.
• Serve as a consultant to managers on staff development planning and performance coaching.
• Participate in the development, implementation and communication of a variety of HR programs including benefit administration, retirement, wellness and other HR activities.
• Plans, organizes, and coordinates quarterly employee health and wellness activities to ensure all programs are accessible to all employees.
• Provide and execute learning and development content including training documentation, performance tracking and training delivery.
• Lead or support internal engagement surveys and follow-up action planning.
• Develop, update, and/or present various communications (e.g., announcements, newsletter articles, materials for meetings and trainings).
• Plans and supports organizational leadership projects, trainings and employee events (e.g., employee recognition and staff trainings).
• Attends human resource related seminars and conferences and stays current on trends and legal requirements.
• Directs the day-to-day activities of staff assigned under their supervision while monitoring and tracking workload and assignments.
• Assists in serving as a strategic partner and assists in developing and maintaining open and cooperative communication with Directors.
• Performs other duties including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures.

• Requires bachelor's degree in human resources, Organizational Development, Education, or related field. OR an equivalent combination of experience and education.
• At least 2-3 years of professional experience in training, adult education, or HR in a non-profit or human services environment.
• Strong understanding of HR practices, compliance training, and workforce development.
• Excellent facilitation, communication, and interpersonal skills.
• Ability to design curriculum, evaluate outcomes, and adapt to diverse learning styles.
• Proficiency in MS Office and HR software (HRIS).
• Strong organizational skills, attention to detail and ability to meet deadlines.
• Excellent problem-solving skills and the ability to resolve issues effectively and efficiently.
• Effective teambuilding, organizational, and leadership skills.
• Strong presentation skills
• Demonstrated knowledge of software technology and proficiency with remote meeting technologies
• Demonstrated ability for building relationships and working collaboratively with a variety of individuals building trust within the HR team and other individuals.
• Demonstrated team player skills including the willingness to collaborate, share information and contribute to the team's success.
• Ability to exercise tact and diplomacy in conflict resolution.
• Ability to conduct research, create and develop presentations utilizing presentation software.
• Ability to train others and establish learning objectives in a changing environment and review/interpret data.
• Ability to provide exceptional customer service and develop effective relationships.
• Ability to prepare logical, comprehensive, concise reports and correspondence, and presentations of conclusions and recommendations.
• Ability to accurately record and deliver information, meet deadlines, and maintain confidentiality of restricted information.
• Ability to perform successfully under moderately stressful conditions.
• Ability to advise and interpret on the application of policies, procedures and standards to specific situations.
• Ability to explain, demonstrate and clarify to others, the understanding of the well-established principles, practices, policies and procedures.
• Ability to supervise, mediate, persuade and influence others.
• Ability to advise and interpret on the application of policies, procedures, and standards to specific situations.

• Work is performed in an office setting as well as traveling to various site locations.
• Must be able to sit, walk and stand for long periods.
• Must be able to bend, stoop and reach.
• Must be able to exert physical effort in light to moderate work involving lifting, carrying, pushing, and pulling.
• Must be able to read, understand, and explain various forms including oral presentations and written material.

Community Services and Employment Training, Inc.