Social Service/Admissions Clerk

Cypress Ridge Care Center

  • Monterey, CA
  • Permanent
  • Full-time
  • 1 day ago
Job SummaryThe Social Service Assistant supports the Social Service Director in planning and implementing programs that promote the social, emotional, and psychosocial well-being of residents. The assistant acts as a liaison for residents and their families by connecting them with community resources and navigating healthcare services. In addition, this role would assist with the admissions of the facilityKey Responsibilities
  • Resident and family support:
+ Conduct resident assessments to identify needs and develop individualized care plans.
+ Provide emotional support for residents and their families coping with illness, stress, and transitioning into care.
+ Offer guidance on financial assistance options, including Medicare and Medicaid.
+ Plan and coordinate discharge, including referrals for external services and equipment.
+ Assist Admissions Director with resident admissions as needed
  • Program and administrative support:
+ Assist in the development and evaluation of social service programs, policies, and procedures.
+ Collaborate with administration, nursing, and other departments to ensure coordinated resident care.
+ Maintain accurate and confidential social service records, including progress notes.
+ Assist in budget development for the social services department.
  • Community and resource coordination:
+ Arrange and schedule ancillary patient services, such as optometry, podiatry, and dentistry.
+ Connect residents with community health, welfare, and social agencies for additional resources.
+ Assist with arranging transportation for off-site medical appointments.
  • Compliance and training:
+ Participate in orientation and in-service training programs for staff.
+ Report any suspected or known instances of fraud or unauthorized disclosure of protected health information.Qualifications
  • High school diploma or equivalent is required.
  • Associate or bachelor's degree is preferred.
  • Prior experience in a healthcare or social service setting is preferred.
  • Demonstrated ability to read, analyze, and interpret documents such as policies and reports.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Strong organizational skills and the ability to manage documentation effectively.
  • A compassionate and patient-centered approach to care.
Physical and Environmental Demands
  • Must be able to sit, stand, walk, talk, read, and hear as regularly required.
  • Requires frequent use of standard office equipment (computer, phone, etc.).
  • Must be able to occasionally lift and/or move up to 25 pounds.
  • The role may require assisting in resident evacuation during emergencies.

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