Office Administrator/Billing Specialist
Servpro
- Montour, IA
- $15.00-18.00 per hour
- Permanent
- Full-time
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.Primary Responsibilities
- Complete internal job file quality reviews
- Handle inbound and outbound telephone communication
- Prepare estimates and billing invoices
- Coordinate crew and job scheduling
- Perform basic accounting functions such as A/R
- Assist in employment recruiting activities
- Office administrative duties such as preparing email and written correspondence
- Perform detailed and accurate data entry
- Assist other departments, as needed
- 2+ year(s) of administrative or office-related experience
- Experience with billing, quality assurance, and scheduling a plus
- Experience in service industry environment a plus
- Possess polite, confident, and excellent customer service skills, including listening and questioning skills
- Excellent organizational skills and strong attention to detail
- Capability to work in a fast-paced, team-oriented office environment
- Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to learn new software, including Xactimate® and proprietary software
- Minimum of HSD/GED
- Able to successfully complete a background check subject to applicable law
- 40 hours/week, flexible to work overtime when required
- Ability to handle emergency phone calls after hours on rotating basis, one week per month
- Vary between 7 a.m. and 7 p.m.