Infrastructure Operations Manager
Wits Solutions Inc
- Alexandria, VA
- Permanent
- Full-time
- Top Secret
- Bachelor's degree in computer science, information systems, business administration, information technology, or equivalent work experience.
- TS with SCI Eligibility.
- 10 years' experience in IT field
- 5 years' experience managing hybrid IT environments
- 5 years' experience managing on-premise and cloud infrastructure including servers, networking, storage, and VoIP
- Master's degree in computer science, information systems, business administration, related field
- Working experience with DOD OIG
- Monitoring of system operations and respond to and resolve Incidents in accordance with the service levels, adhering to incident, problem, and change management processes.
- Providing measures for proactive monitoring that prevent failure and provide self-healing capabilities to limit outages that impact Service delivery.
- Managing data storage (e.g., direct attached, SAN, tape), as well as access to data residing in a centralized repository at the DoD OIG's designated Facilities.
- Support and collaborate with DoD OIG and/or its designated third parties in information assurance/security services (e.g., intrusion prevention and detection, protection) In accordance with DoD OIG's security requirements as set out in this Agreement, the DoD OIG's Policies and Standards and Operations Procedures Manuals and leading security practices.
- Performing database administration including monitoring, auditing, and reporting
- Performing System-User identity and access provisioning administration services, i.e., the activities associated with managing and coordinating account activation, termination, changes, and expiration.
- Performing and supporting security audits where required.