Senior Business Analyst
Syrahealth
- Carmel, IN
- Permanent
- Full-time
- Serve as the liaison between business stakeholders, technical teams, and clients to gather, document, and analyze requirements.
- Lead and facilitate discovery sessions, workshops, and stakeholder interviews to define project scope and objectives.
- Translate business requirements into technical specifications, functional documentation, and system designs.
- Drive process improvement by developing knowledge documentation, training programs, and white papers to support end-users and internal teams.
- Develop and maintain reports, dashboards, and BI solutions using tools such as Tableau, Power BI, Cognos, Business Objects, and Crystal Reports.
- Collaborate with development teams on data modeling, ETL processes, and system integrations for healthcare data platforms.
- Support the design, testing, and implementation of solutions within EMR systems, ERP platforms, and other healthcare applications.
- Provide technical troubleshooting (hardware/software/network) and ensure system issues are resolved efficiently.
- Work within Agile/SCRUM environments, serving as a Scrum Master when needed.
- Ensure compliance with healthcare standards, security, and regulatory requirements.
- Mentor junior analysts and provide leadership in team-based initiatives.
- Bachelor's degree in Healthcare Administration, Information Systems, Computer Science, or related field (Master's preferred).
- 7+ years of experience as a Business Analyst in healthcare consulting or related healthcare IT environment.
- Strong understanding of healthcare data, EMR systems, and regulatory requirements.
- Proficiency in Oracle, SQL Server, SDLC, and ERP systems.
- Expertise in ETL concepts, data modeling, and business intelligence reporting.
- Hands-on experience with Cognos, Business Objects, Tableau, Power BI, and Crystal Reports.
- Proven track record of leading process improvement initiatives and delivering technical documentation/training.
- Experience in Agile methodologies with Scrum Master certification (preferred).
- Strong communication, leadership, and stakeholder management skills.