Employment Specialist
Catholic Charities Archdiocese of New Orleans
- Metairie, LA
- Permanent
- Part-time
- Manage a complex caseload of substantial size consisting of all refugee services clients requiring the utilization of all community agencies serving underprivileged immigrant populations with a need in employment services
- Review self-sufficiency plans and monitor daily employment services activities of refugee services program staff to ensure that clients are making progress toward self-sufficiency/goal(s);
- Develop and implement strategies for outreach, recruitment, and information dissemination for targeted immigrant populations all parishes served
- Foster strong relationships with community-based organizations, businesses, and industry. Advise individuals on educational and training programs available
- Develop and prepare orientation and application materials for clients. Interview, assess, and counsel clients
- Provide active employment case management services for clients. Monitor client progress. Counsel and guide clients in developing career and/or employment goals
- Work with targeted businesses and industry throughout parishes served in developing potential jobs for clients. Negotiate work site training agreements or special accommodations. Provide employment referrals and job placement services. Monitor and track client success following placement
- Design and deliver contracted training and public presentations
- Work in tandem with ESL and Outreach programming to provide opportunities to increase English language levels and to provide informational resources to clients
- Oversee employment services data collection and report management
- Participate with vendors in developing strategies to upgrade the quality of services
- Manages special projects such as the coordination and evaluation of programs and the development of new systems for the delivery of services
- Makes presentations and provides consultative services to community partnerships
- Serves as a resource and support for Case Managers
- Maintain availability to respond to emergencies;
- Exercises independent judgment and initiative in making decisions related to client services; receive general supervision from Program Manager
- Performs other related work as assigned
- A Bachelor's or higher-level degree from an accredited college or university
- Bachelor's degree in Social Work/Business and/or International Studies or Master's degree in Business preferred;
- Two or more years of professional experience as a member of an in-job placement and job development, or implementing Individual Support Plans for specialized underprivileged population groups and/or Immigrant/Refugee populations
- Two years of related experience required, particularly in the areas of developing effective case plans, case management problem solving, values, attitudes and practices of case management
- Bi-lingual candidates highly preferred. Proficiency in Spanish, Arabic, Haitian-Creole, French, or other languages highly preferred;
- Ability to work with a culturally diverse population and sensitivity to the special needs of multi-cultural immigrant children, adults, and families;
- Ability to react to change productively and handle other essential tasks as assigned;
- Excellent oral and written communication and interpersonal skills, including maintaining effective work relationships;
- Strong management and organizational skills, and ability to work across all levels of management and staff;
- Proficiency in Microsoft Office Suite and Outlook preferred. Facility with database use