Pharmacist
- Eden Prairie, MN
- Permanent
- Full-time
- Provides prompt, efficient and friendly customer service through execution of patient care standards
- Smiles and greets customers in a friendly manner
- Genuinely thanks each customer and invites them to return
- Assists customers by:
- escorting them to the products they're looking for (when possible)
- making appropriate OTC recommendations.
- securing products that are out of reach.
- performing other tasks in every way possible to enhance the shopping experience.
- Takes all steps required to fill prescriptions in compliance with all laws, regulations, physician orders and company policies and procedures regarding the sale of pharmaceuticals including:
- retrieves the correct and accurate product(s)
- counts; pours, or measures out the required quantity according to established company methods and procedures
- affixes the label permanently to the container
- performs a final audit of the prescription
- Offers advice and professional consultation in compliance with state and federal laws and regulations
- Actively endorses and participates in all clinical program offerings
- Responds to telephone requests from customers, physicians and vendors, which require the expertise of the pharmacist
- Communicates and cooperates in a professional manner with peers, subordinates, managers, physicians, and customers in all pharmacy related areas
- Ensures timely implementation of company policies, procedures and programs; and enforces professional and operational standards, including compliance with legal regulations.
- Maintains all state and federal record keeping for controlled substances.
- Supervises all pharmacy staff in accordance with Federal and State law while working in the pharmacy.
- Follows all laws and company procedures regarding Medicare, Medicaid, and other third-party insurance plans, and participates in audits as appropriate in a timely manner.
- Responsible for HIPAA compliance and dispensing of over-the-counter drugs by law.
- Accesses the pharmacy computer to obtain complete patient record (on both cash and third-party prescriptions) and verifies third party plan parameters
- Orders product from distribution center or other appropriate source as necessary
- Stocks pharmacy product orders to specific bay locations
- Trains pharmacy technicians and abides by state regulations regarding technician training and licensure
- Maintains inventory levels to company goals, rotates stock, and utilizes RX return process
- Bags all products; affixes the receipt to the bag and places company stickers on items that are not in bags
- If a drive-thru pharmacy, able to operate microphone and drive-thru box
- Maintains strict adherence to company guidelines related to personal hygiene, dress code and Department Appearance Standards (DAS)
- Reports to work when scheduled and on time
- Hazardous drug handling
- Complies with standard operating procedures in handling and dispensing of hazardous drugs
- Knows the location of general over the counter merchandise.
- Files paper and keeps pharmacy equipment and area clean and organized.
- Ensures that bags and vials are replenished, and that trash is removed, and floor is swept
- Attends company meetings for purposes of training, coordinating plans, and communicating policies and procedures.
- Regularly accesses and reviews all company communication and responds in a professional and timely manner.
- Performs other duties as assigned by the Pharmacy Manager, Store Director, Pharmacy District Manager and District Manager
- Maintains standards in the absence of the Pharmacy Manager
- Participates in all company sponsored programs.
Relevant Experience, Education, Certification, Knowledge, Skills and Abilities
- Must have a college degree in Pharmacy (BS or PharmD)
- Must pass the NAPLEX
- Must pass the State MPJE
- Must hold a valid state license
- Meets all requirements of and maintains status as a Certified Immunizer
- Must complete continuing education hours as required by law
- Must complete all required state, federal and company training programs (i.e. HIPAA, CDR, I-pledge, etc.)
- Ability to do simple addition, subtraction, copying figures, counting, and recording
- Proficiency in Microsoft Word, Excel and Outlook
- Possess the ability to understand and follow written, verbal or demonstrated instructions; write identifying information; request supplies orally or in writing
- Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with color vision, depth perception and field of vision
- Must be able to work shifts varying in length and time, including nights, weekends and holidays
- Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
- The duties for this position are normally conducted in a store environment
- There is significant responsibility to maintain customer service levels and handle multiple priorities
- The position is occasionally exposed to dust, cleaning chemicals, and equipment movement hazards
- Most work is performed in a temperature-controlled environment
- Incumbent may stand for long periods of time
- Position requires periodic travel throughout assigned area by car
- Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
- Stooping, bending, twisting, and reaching may be required in completion of job duties