
Customer Service Representative - State Farm Agent Team Member
- Lake Oswego, OR
- $40,000-60,000 per year
- Permanent
- Full-time
- 401(k) matching
- Opportunity for advancement
- Paid time off
- Bonus based on performance
- Competitive salary
- Training & development
Our team of 5.5 embodies a culture of growth, resilience, and excellence. We believe "how you do something is how you do everything," and our team lives by this—some train for marathons, others pursue MMA, all driven to be the best versions of ourselves each day. Guided by core values of working in the light, failing forward, and choosing courage over comfort, we’ve built a culture that supports both personal and professional growth.We offer unique benefits including an extra PTO day each month for hitting goals (in addition to 40 hours of PTO + 40 hours of sick time), and a safe harbor 401k with a Roth option. If you’re ready to grow alongside a motivated and tight-knit team, we’d love to connect!Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment