Service Technician- Bowling Green, KY
NEW EARTH RESIDENTIAL LLC
- Bowling Green, KY
- Permanent
- Full-time
- Offering mentor program for onsite assistance
- Compensation package including monthly and quarterly bonuses
- Health, vision, dental and life insurance
- 401k benefits
- 30% rent discount
- Biannual team celebrations
- PTO accurals starting at 15 days a year
- Virtual and on-site trainings monthly
- To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Service Supervisor & Community Manager.
- High school diploma or equivalent required, along with a strong foundation in business principles.
- HVAC/R certification (HVAC & Refrigeration) is preferred.
- Ability to accurately follow detailed oral and written instructions.
- Proven leader committed to delivering exceptional customer service.
- Self-motivated individual with the ability to set priorities, manage time effectively, and achieve assigned goals.
- Resourceful problem solver capable of addressing unexpected challenges and adapting to changing priorities in a dynamic environment.
- Collaborative team player with excellent verbal and written communication skills, strong organizational abilities, and the capacity to work effectively with on-site staff, residents, supervisors, corporate associates, and vendors.
- Proficient in English; bilingual candidates are highly encouraged to apply.
- Skilled in tracking and managing inventory of materials and parts.
- Physically able to lift up to 50 lbs. and handle chemicals safely.
- Available for emergency calls during nights and weekends as needed.
- Detail-oriented with a strong commitment to assessing and maintaining community common areas and amenities.
- Proficient in Outlook, Excel, Word, and various internet applications.
- Residential Standards:
- Provides support by performing general maintenance duties in common areas.
- Available for "on-call" responsibilities as needed.
- Ensures the independent and timely completion of service requests in occupied apartments, in line with established company and property standards.
- Oversees all aspects of property maintenance, prioritizing resident satisfaction and contributing to occupancy goals.
- Actively participates in preventive maintenance programs and manages the ongoing repair of all mechanical systems to preserve the property's value.
- Maintains cleanliness of grounds and common areas at all times.
- Takes on additional related duties and responsibilities as assigned.
- Adheres to all safety protocols while completing tasks.
- Provides courteous and friendly service to residents, ensuring a 5-star experience.
- Community Inspections and Quality Assurance Review
- Assist and report on inspections and quality assurance review results.
- Work closely with your Program Coordinator to spread the word by distributing and displaying our latest monthly Urban Village Newsletter throughout the community.
- Engage with residents, fueling excitement about upcoming events and fostering a strong sense of community participation.
- Enhancing Environments:
- Champion the use of garden boxes and beehives within your community (if applicable), promoting a greener, more sustainable environment.
- Roll up your sleeves and join us at our annual Impact Day, where we tackle community enhancement projects together.
- Channeling Resources:
- Forge connections with vendors and potential partners, establishing communication channels to support our community's needs.
- Keep your Program Coordinator in the loop by sharing relevant information and contact details for potential collaborations.
- Building Leaders:
- Educate residents about the program and inspire their involvement as resident facilitators, empowering them to take on leadership roles.
- Guide interested residents through the sign-up process, nurturing the next generation of community leaders.