C.H. Robinson is looking for a Principal Solution Architect to support the RMS Account team in discovery, solution design, implementation of Global Core Process Standards as well demonstrating the impact that process redesign will have upon the account. Key activities include leading discovery sessions and process assessments, proposal creation, and internal cost impact assessments. You will work directly with and build relationships with an existing customer and multiple groups internal to C.H. Robinson, including, but not limited to the Customer Success team, Customer Account Service Delivery Team, and Technology and AI teams. This role is designed for someone with a vast and detailed knowledge of RMS internal technology and processes and will have a tremendous impact on the sustainable growth of account profitability and adherence/alignment with Global Core Process Standards.We are open on location for this position. The deadline to apply is Friday, August 29th.DUTIES AND RESPONSIBILITIESThe duties and responsibilities of this position consists of, but are not limited to, the following:Designs and delivers solutions aligned to the desired customer outcomes, accountable to wins and losses as well as planned profitabilityAdvises customer on their Supply Chain and Operations strategy and work with them to identify, prioritize and implement next generation solutionsLeverages technology, automation, cognitive and science-based techniques to manage data, predict scenarios and prescribe actionsLeads cross-functional Team for Continuous Improvement roadmap development and implementation, AI development/deployment, and inter-partner strategic initiatives with Customer and multiple external partners.Develops comprehensive solutions and leads the strategic direction.Ensures that the new solutions are implementable in current CHR technology and operations capabilitiesProactively identifies risks and solutions that could affect process improvement and process design, to ensure a correct solution designServes as a subject matter industry expert in areas of transportation strategy, advanced modeling, and technology applicationUnderstands emerging market trends and interdependencies impacting customer; leverages understanding to expand relationships with own customersAccountable for the creation, architecture, and development of future state value propositions and delivers these back to the customer and account teams.Mentors Solution Architects (SA) & support team members sales opportunitiesQUALIFICATIONSRequired:High School Diploma or GEDMinimum 8 years of previous experience in global logistics, technology, or supply chain consultingAbility to travel up to 10% (domestically and internationally)Preferred:Bachelor’s degree from an accredited college or universityExtensive CHR systems knowledgeBroad understanding of Global Forwarding and customs principlesExtensive previous Customer Service experienceBroad supply chain knowledge with an understanding of how transportation enables desired outcomes for various functional teams in an organizationExperience in global logistics, technology, and supply chain consultingStrong technical aptitude of Navisphere platform and Robinson Managed Solutions technical offerings.Deep understanding of transportation management systems and customer solutionsExperience working with and presenting to executive-level stakeholders and influencersExperience strategic planner, demonstrated systems thinking and service delivery experienceAdvanced proficiency in Microsoft Office Suite of programs, including analytical expertise using the toolsSupply chain certifications (CSCP or CLTD)Proven track record of developing and growing relationships, including senior leadersEffective and flexible communication skills, with the ability to communicate with senior leadersAbility to tailor a message to all levels of an organization (boardroom to receiving dock)Ability to create presentations that convey a compelling messageAbility to lead and facilitate meetingsBusiness writing skills to facilitate proposals, RFI/RFP’s and business presentationsStrong analytical, problem-solving skills/background with strong process orientationAbility to lead/support analytical projectsDetail orientedTime management skills for meeting deadlines and scheduling workflowAbility to work in a fast-paced environment and partner with sales reps across the enterpriseUnderstand business process and supply chain technology platforms (e.g., ERP, WMS, TMS, MRP)Values a diverse and inclusive work environmentWe will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.Compensation Range $102,100.00 - $170,000.00The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!Equal OpportunityC.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.EOE//Disabled/VeteranBenefitsYour Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:Two medical plans (including a High Deductible Health Plan)Prescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid and floating holidaysPaid time off (PTO)Paid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunitiesDig in to our full list of benefits on page.
