SkillBridge Executive Director

Cleveland, OH
Permanent
Full-time

27 days ago

Job Category: Community OperationsJob Description:Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for DiversityMake Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and Full Time Benefits Eligibility

Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.Responsibilities: Participate in on-the-job training experiences tailored for transitioning military members through the SkillBridge program. The role prepares candidates to assume the Executive Director or Associate Executive Director role at one of our communities, focusing on areas such as people management, operations management, and clinical management. The program is designed to leverage military leadership experience, enhancing skills to meet the specific demands of senior living management within the organization.

Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies and the public.
Hands on leader who supervises, directs, and motivates community staff. Provides direct resident care as needed. Fills in at various positions as needed to cover staffing shortages.
Maintains high degree of resident satisfaction and retention through consistent delivery of high quality services. Provides leadership for staff and residents to include pro-actively solving problems and resolving issues with support from district leaders. Administers annual resident satisfaction survey.
Executes renewal program with existing residents through a proactive program.
In conjunction with regional operations, executes annual operating and capital budgets. Aggressively anticipates and minimizes negative budget variances and deficits. Meets and exceeds budget occupancy goals for the property. Continually explores means of revenue enhancement and expense reduction.
Hires, trains, disciplines and terminates employees in accordance with company policies. Reviews hires, promotions, disciplinary actions and termination of employment of associates ensuring consistency in the selection and retention of quality associates.
Ensures buildings, grounds and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence.
Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements.
Fosters creativity among staff to deliver the highest quality and best services to residents in in accordance with Brookdale standards. Acts as a member of Resident Counsel.
Develops and maintains a positive image within the local community. Becomes active in social and civic affairs of the local community. Represents the community and the company to governmental agencies, professional organizations, community groups and other appropriate public agencies/groups.
Utilizes approved sales and marketing activities and strategies to maximize occupancy.
Assists in developing and conducting service plan reviews, as required by state codes, with appropriate resident care team members and resident families, which maintains the personal dignity of residents.
Oversees the resident admission process, healthcare management and maintenance of resident documentation to ensure compliance with company policy and state regulations.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Qualifications: Education and ExperienceBachelor's Degree or equivalent military experience required. Minimum of two to four years of leadership experience in the military or related civilian roles; or an equivalent combination of education and experience.Certifications, Licenses, and Other Special RequirementsMust have a valid administrator license in states where required. Must have a valid driver license and access to a private vehicle for business use. Must provide a copy of the Memorandum of Understanding (MoP) prior to beginning training.Management/Decision MakingUtilize analytic skills developed in military service to address arising problems and issues. Demonstrate leadership by managing various departments, carrying out supervisory responsibilities in accordance with the company's policies and applicable laws.Knowledge and SkillsHas knowledge of the organization, industry, and a functional discipline. Extensive understanding of technical areas gained through experience and used to complete and/or oversee assignments. Familiarity with Microsoft software preferred. Effective written and oral communications skills are essential. Ability to prioritize and effectively manage multiple tasks is essential. Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests. Demonstrates good judgment, strong problem solving and decision making skills.Physical Demands and Working Conditions

Standing
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Stoop, kneel, crouch crawl
Talk or hear
Ability to lift: up to 50 pounds
Vision
Requires interaction with co-workers, residents or vendors
Occasional weekend, evening or night work if needed to ensure shift coverage
On-Call on an as needed basis
Possible exposure to communicable diseases and infections
Potential injury from transferring, repositioning, or lifting residents
Exposure to latex
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards

Requires Travel: OccasionallyBrookdale is an equal opportunity employer and a drug-free workplace.About Us:Brookdale is a Great Place to Be:

Gracious hospitality and neighborliness for our residents and families.
Home-like feel and all-around comfort for residents and visiting family members.
Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
Industry leader in clinical care.
Nationwide company with over 675 communities, offering many opportunities to grown and learn as a sales professional.
Extensive corporate support including a robust training program.

Brookdale Senior Living

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