Client Success Manager
Spectrum Billing Solutions
- Skokie, IL
- Permanent
- Full-time
- Foster and develop strong client relationships.
- Serve as primary point of contact for client communications.
- Work cohesively with internal Revenue Cycle Management (RCM) team.
- Maintain understanding of RCM functions and workflows.
- Serve as client partner and liaison while effectively collaborating with team members.
- Identify needs of clients and opportunities for improvement.
- Participate in presentations to prospective clients.
- Manage new client implementations.
- Attend company-wide and team-specific meetings.
- Participate in marketing and business development strategy.
- 3+ years of client relationship management and/or business development experience.
- Healthcare and RCM experience preferred.
- Master’s Degree or equivalent experience.
- Excellent oral and written communication skills.
- Proficiency in Microsoft Office including Word, Excel and PowerPoint.
- Self-starter, comfortable in a deadline-oriented environment.
- Detail-oriented and takes pride in delivering quality work.
- Demonstrated skills in delivering results.
- A close-knit team of talented and skilled individuals.
- Growth opportunities within the organization.
- Competitive salary and bonus.
- Healthcare benefits including Medical, Dental and Vision.
- 401K with Employer Match.
- Flexible PTO