Mail & Courier Services Supervisor
- Anchorage, AK
- $57,200 per year
- Permanent
- Full-time
Manages the bank's mail operations functions by performing the following essential duties and responsibilities:ESSENTIAL DUTIES AND RESPONSIBILITIES
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Supervises unit staff and provides training, administrative oversight, and guidance while managing day-to-day mail, courier functions, and interoffice supply deliveries for the bank.
- Oversees incoming, outgoing, and special package processing; ensures timely and accurate distribution.
- Analyzes, evaluates, and makes recommendations regarding current mail operating systems; monitors alternate delivery systems, new equipment, and techniques to ensure the cost-effectiveness of delivery operations. Coordinates daily mail-out volumes to ensure optimum cost savings.
- Oversees the maintenance and repair of the bank's courier vehicles and mail sorting equipment; maintains service schedules.
- Follows up on third-party contractor shipments within Anchorage and to outer branches, and ensures the bank complies with associated contracts. Interacts with vendors daily regarding flight and shipping arrangement changes, and notifies supervisor of potential impact on bank operations.
- Performs other work-related duties as assigned by branch manager.
- Ensure business unit's operations comply with bank policy, procedures, and banking regulations (for business unit heads).
- Ensure you and your delegates comply with the bank's policies, procedures, laws, and regulations.
- Stay up-to-date on relevant laws and regulations.
- Ensure you and your delegates comply with the bank's policies, procedures, laws and regulations.
- Maintain customer confidence and protect the bank's operations by you and your delegates identifying and protecting confidential information.
Directly supervises the Mail Operations Unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making recommendations regarding the hiring and terminating of employees.QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.EDUCATION and/or EXPERIENCE:
Minimum: Associate's degree in a business related field and three years related experience; or four years related experience; or equivalent combination of education/training and experience. One year supervisory experience.
Preferred: Knowledge of USPS regulations.OTHER SKILLS and ABILITIES:
Word processing, spreadsheet, and scheduling (i.e., Outlook) software experience required. Ability to handle highly confidential information, frequent deadlines, and time constraints required. Presentation software experience preferred.LANGUAGE SKILLS:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, customers, and the general public.MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as discounts, proportions and percentages, and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.REASONING SKILLS:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several variables. PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, crouch, or crawl. The employee is frequently required to stand; walk; sit; climb and/or maintain balance; talk and hear.The employee must regularly lift and/or move up to 25 pounds; frequently lift and/or move up to 50 pounds. Specific vision ability required by this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee may frequently be exposed to vibrations. The employee may regularly be exposed to work near moving mechanical parts; fumes or airborne particles. The employee may occasionally be exposed to outdoor weather conditions.The noise level in the work environment is usually loud.Some overtime and weekend work may be required.