
ServiceNow Sr. Technical Consultant
- Ontario, CA
- Permanent
- Full-time
- The opportunity to design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
- Unrivalled investment and training in you and your career
- Stimulating environment offering ongoing learning opportunities
- Culture of innovation and inspiration
- Competitive salary and generous benefits
- A very flexible and creative environment for everyone
In addition, the successful candidate(s) will be responsible for, but not limited to, the following duties:
- Providing hands-on ServiceNow related design and development expertise, supporting a range ServiceNow based consulting initiatives.
- Configure / customize ServiceNow platform specifically Integrations with external third party systems or applications.
- Prior hands-on experience implementing CMDB, Discovery and ITOM solutions.
- Define business problems/opportunities with constraints, goals, budgets and timelines.
- Communicates technical problems and solutions to both technical and non-technical audiences.
- Ability to convey complex technical concepts in understandable business terms
- Execute technical solutions in capacity as a ServiceNow lead, subject matter expert.
- Coach and advise other Developers.
- Bachelor's degree with at least 5 years of ServiceNow design and development experience
- Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM, and other custom apps.
- Experience developing ServiceNow solutions and technical design documents from business requirements.
- Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
- Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
- Experience developing, implementing, and maintaining large-scale applications and systems.
- At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
- Must have strong requirements gathering experience.
- Programming expertise in Java, JavaScript or other functional programming languages
- Demonstrated understanding of ITIL practices
- Excellent written and oral communication skills.
- ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines
- ITIL v3 certification
- Excellent analytical and problem-solving skills
- Excellent verbal and written communication skills
- Strong presentation development and Customer Presentation skills
- Successful teamwork experience & demonstrated leadership abilities