Mortgage Branch Production Manager (Pulte Mortgage)
- Orlando, FL
- Permanent
- Full-time
Provide strategic oversight of the loan pipeline by partnering with internal teams and builder stakeholders to ensure accurate loan backlog visibility during weekly builder meetings. Proactively drive loans through the pipeline to support timely construction starts and closings.Loan Structuring & Problem Solving:
Apply sound judgment and creative problem-solving to structure complex or initially declined loan scenarios. Collaborate with Mortgage Financing Advisors, Loan Consultants, Underwriters, and Product Specialists to identify viable paths to approval in alignment with lending guidelines.Cross-Functional Collaboration:
Build strong partnerships with centralized operations and internal mortgage teams to align on goals, remove obstacles, and streamline processes.Performance Monitoring:
Monitor and influence key branch performance metrics including capture rate, retention, customer service, compliance, and financial goal attainment.Customer & Stakeholder Service:
Deliver exceptional service to internal and external stakeholders, ensuring a smooth and transparent loan process.Culture & Accountability:
Foster a culture of accountability, solution-oriented thinking, and continuous improvement to ensure the team consistently meets performance targets and navigates operational challenges effectively.Additional Duties:
Perform other duties as assigned to support branch success and operational excellence including serving as a back-up for pre-approvals and supporting Mortgage Financing Advisor functions.Management ResponsibilitiesNot applicableScopeDecision Impact: IndividualDepartment Responsibility: NoneBudgetary Responsibility: NoDirect Reports: NoIndirect Reports: NoPhysical Requirements: Not applicableRequired Education/ExperienceMinimum High School diploma or equivalent; college degree preferredMust be able to obtain and maintain mortgage licenses in multiple statesMinimum 3 years' prior mortgage banking industry experience requiredMinimum of 1-2 years' prior leadership experience preferredRequired Licensing, Registration and/or CertificationsValid Driver's License as driving is an essential function of this positionAn active NMLS License is preferredMust be able to obtain and maintain mortgage licenseRequired Skills/KnowledgeLoan origination experience. Expert ability to solve complex loan structuresBuilder affiliate experience is preferredAbility to communicate actionable and valuable information to various dependent parties at different levels of the organization in a clear, effective, and professional mannerExperience in team management and leadershipEffective understanding of mortgage lending processes, regulations, and industry trendsDemonstrated ability to drive results and achieve operational excellenceAbility to proficiently collaborate with diverse leadership teams spanning different functionsProficiency in Microsoft Office Suite requiredAbility to be proactive and self-motivated to set and achieve goalsMust have excellent customer service acumen and presentation skillsMust possess a thorough understanding of the Mortgage Financing Advisor role and be prepared to perform all associated duties as needed to provide backup coverage.Incumbent must have the ability to work in a fast-paced, high-volume environmentWill possess excellent time management skills. Have the ability to manage multiple priorities, possess analytical and problem-solving skillsWill possess strong financial acumenBilingual skills are highly desirable.Additional InformationThis position is subject to the CFPB Loan Originator Compensation RuleThis position is office-based, requiring in-office attendance five days a week to foster team collaboration and ensure direct customer engagementCandidate should be open to flexible scheduling options and have the ability to adapt to change as neededThis position consists of a 5-day work week that requires occasional weekend and/or evening hoursThis position will require occasional driving to sales communities across the Division#LI-KC1#LI-onsitePulteGroup, Inc. and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, “Recruiters”) in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at PulteGroup, Inc. or its affiliates without a valid written agreement in place for this position, it will be deemed the sole property of PulteGroup, Inc. and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.We are an and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job.Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer.