Medical Assistant - Talent
OnePeak Medical
- Talent, OR
- Permanent
- Full-time
- TEAMWORK. Collaborating to create a meaningful OnePeak experience
- RESPECT. Listening without judgment and communicating with positive intent
- INFORMED. Communicating, educating, and owning essential information
- BALANCE. Celebrating an environment that is diverse, inclusive, and encourages a healthy mind, body & spirit
- EXCELLENCE. Boldly expecting the best and being empowered to deliver
- Serve as a Medical Assistant for the designated provider(s).
- Assist providers with their "Inbox" and manage prescription refills and faxes.
- Assist in rooming patients, ensuring familiarity with the rooming process and intake procedures.
- Prepare, stock, clean, and maintain examination and treatment rooms and equipment.
- Prepare patient charts, including incorporation of outside lab results and visit notes from other providers, and ensure lab reports and diagnostic test results are collected.
- Contribute to patient chart documentation.
- Execute all duties and responsibilities within the Electronic Health Record (EHR) and Electronic Practice Management (EPM) systems in accordance with standardized protocols.
- Deliver patient education, accompany patients to the front office for scheduling.
- Handle callbacks and respond to patient portal tasks and inquiries promptly.
- Crosstrain in various clinic areas, including laboratory, phlebotomy and front desk duties
- as needed and able.
- Attend and complete department and clinical meetings and trainings as scheduled.
- Adhere to and enforce all HIPAA and OSHA compliance laws and regulations.
- Adhere to OnePeak Medical's policies and procedures, as outlined in the Employee Handbook and Policies.
- Perform additional responsibilities as required in support of OnePeak Medical.
- Demonstrate flexibility and the ability to meet business needs, potentially traveling to other clinics.
- May be required to drive personal vehicle. Please refer to company policy for details.
- Embody the OnePeak T.R.I.B.E. values: Teamwork, Respect, Informed, Balance, Excellence.
- Hold oneself accountable for delivering high-quality, timely, and cost-effective results.
- Exhibit excellent time management skills with the ability to multitask, prioritize, and organize workload effectively.
- Demonstrate effective communication with patients, staff, and providers, both in written and oral form.
- Exhibit excellent customer service and teamwork skills, projecting a welcoming and positive attitude.
- Demonstrate effective problem-solving and conflict-resolution skills when addressing patient concerns.
- Inspire and motivate self and others, displaying confidence.
- Display good judgment and make timely and sound decisions.
- Embrace a continuous improvement mindset.
- Possess strong interpersonal skills and maintain professionalism.
- Listen attentively and welcomes constructive feedback.
- Thrive in a fast-paced environment.
- High school diploma or equivalent - Required.
- Current BLS and/or CPR/AED Certification – Required.
- Recent medical assistant experience, minimum of 6 months – Strongly preferred.
- CMA (Certified Medical Assistant) Certification – Strongly preferred.
- CPT (Certified Phlebotomist Technician) Certification – Strongly preferred.
- Move supplies up to 25 lbs
- Lift equipment up to 25 lbs
- Standing and walking 50% of time
- Typing and sitting 50% of time
- Medical, Dental, Vision, and Life Insurance
- 401(k) Retirement Plan with Company Match
- Voluntary LTD, FSA, Accident, Critical Illness
- Paid Time Off and Paid Holidays
- Employee and Family Discounts
- Paid Parental Leave
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