Rental Prep Technician
AbelCine
- Brooklyn, NY
- Permanent
- Full-time
- Review the job list and coordinate with Rental Technicians and other Prep Technicians on job assignments
- Assemble camera packages to be ready for crew upon arrival for checkouts, pickups, or to ship directly to clients
- Prepare orders to be technically correct to ensure that our client is satisfied with their order
- Work with clients to offer solutions and troubleshoot issues during the camera checkout
- Act as a liaison with our senior technician in fielding our clients' most complicated technical issues
- Maintain communication with Rental Agents and Rental Technicians on changes during preps
- Assist clients to bring their equipment order to the loading dock and occasionally help them load their vehicle
- Clean, test and provide routine maintenance on a variety of camera accessories and related equipment to assist our technicians when possible
- Ensure the rental floor and personal working area are clean and presentable to clients
- Bachelor's degree or equivalent work experience
- Experience with the operation and functionality of professional digital cinema camera equipment, lenses and accessories
- Strong, articulate communication skills
- Exceptional organization skills with an eye for detail
- Ability to regularly lift and control cases weighing up to 70 lbs.
- Multi-tasking is a must: phone calls, email, fax, etc. in a fast-paced department
- Must possess a friendly, supportive demeanor in order to establish a positive and professional relationship with customers
- Flexibility with hours is a must
- Mac OS and FileMaker Pro experience is a plus