Scheduling & Conference Services Coordinator

• A bachelor's degree is preferred; may substitute years of experience.
• 2-3 years' experience in event planning and scheduling, particularly on a college campus.
• Three years' office experience is required; experience working in higher education is preferred.
• Financial recordkeeping experience and administrative support staff experience required.
• Must be well-organized, flexible, attentive to detail, and enjoy the administrative challenges of working with several programs.
• An ability to exercise important human relations skills in establishing and maintaining effective working relations with the college community and build positive relationships with internal and external customers with a high level of professionalism and confidentiality.
• Strong analytical skills are necessary.
• Strong computer skills in word processing, spreadsheets, internet, email, and scheduling software.
• Knowledge of general office practices and procedures, as well as English grammar, punctuation, and correspondence forms.
• Problems are varied, requiring analysis or interpretation. Solved using experience, knowledge, and skills.

• Oversee the scheduling programs, including:

• Administer scheduling software, including confirmations and invoicing.
• Identify the client's needs and expectations for each event.
• Manage all event set-ups, teardowns, and follow-up processes.
• Conduct final inspections on the day of the event to ensure everything adheres to the client's requirements.
• Recruit, interview, train, and manage employees.
• Work closely with supervisor to improve marketability and profitability of events and facilities.
• Develop effective professional working relationships with offices and divisions across campus
• Complete any other special assignments and projects as directed by supervisor
• Provides exceptional customer service to faculty, staff, students, and guests via telephone, email, and other correspondence.
• Other duties as assigned.

• Directs all aspects of summer youth conferences and athletic sports camps:

• Directs and supervises all logistical aspects relating to “For the Strength of Youth” summer conferences.
• Administers operational budget, including expenditures, receivables, payroll, and reports.
• Interview, hire, supervise, and manage the payroll of FSY Hosts and a part-time staff, and follow best labor practices and Snow College employment policies.
• Negotiate dates, itineraries, and fees for client contacts.
• Creates and manages administrative processes for taking reservations, collecting rental fees, check-in/check-out procedures, emergency management, and internal & external customer relationships.
• Occasionally work long days, late nights, and weekends (as event schedule requires).
• Work progress monitored by supervisor; the employee follows the precedents and procedures of Snow College

Snow College