Director of Publishing Content and Community Strategy - VALORANT

Riot Games

  • Los Angeles, CA
  • Permanent
  • Full-time
  • 29 days ago
We're looking for a strategic storyteller and decisive comms leader, someone who thrives in fast-moving environments and understands how to listen to players and make them feel heard around a live service game.As Editor-in-Chief for VALORANT you'll be architecting how we show up to players across the broader ecosystem, in our owned and unowned channels, shaping the stories we tell, how we tell them, and where. The modern Editor-in-Chief's front page is everywhere our players are, and often, outside of Riot channels. We need to meet players where they're at.This role is about setting the story for the game and the team, knowing what players care about before it hits critical mass, and steering both proactive messaging and reactive responses. You'll be responsible for communicating to players and building the long-term trust that keeps our community engaged and inspired; setting the narrative across the entire player experience, from proactive tentpole storytelling to reactive community engagement, spanning dev comms, content, influencers, social, and community.You'll lead a high-functioning, cross-disciplinary community and comms unit, one that champions our players internally and delivers comms that hit and build long-term trust.What you'll doDrive the Player Narrative
  • Own the day-to-day narrative for VALORANT, both proactively and reactively. What should players believe about our game and team today, and what will they believe six months from now?
  • Develop and maintain a clear, year-long comms strategy: what we want players to understand, feel, and say, and how we're going to get there.
  • Monitor and triage sentiment risks and trending player conversations before they escalate. Deliver recommendations and act fast.
  • Be THE player advocate, representing the player to the entire studio, advocating for their needs and pain points.
Lead the Ecosystem Strategy
  • Treat the anywhere players talk about VALORANT as the front page, no matter if it's a creator podcast, TikTok channel, Twitter conversation, etc. Where our players are, we are.
  • Decide when to speak, where to speak, who speaks, and what we say across owned, earned, and social-first spaces.
  • Partner with devs, producers, and publishing leads to ensure we're showing up consistently and impactfully to players.
  • Drive a clear strategy and goals for content creator ecosystem programs and community programs
Owned Content Strategy
  • Act as “editor-in-chief” of the day to day player experience: Drive day-to-day player journeys in alignment with the vision of the holistic player experience across game, sport, and community on our owned channels
  • Program the overall content experience on owned channels, ranging from Riot Client, VALORANT client, our website, and social channels
  • Develop a content strategy and measurement framework that helps measure the efficacy of our content and resonance with players
Build and Empower the Team
  • Lead a cross-functional team of social, community, influencer, and comms experts, our internal comms newsroom.
  • Develop a clear 2026 Community and Comms strategy that makes it easy for individual crafts to develop their own 2026 plans, aligned to the overall VALORANT Studio strategy
  • Be a coach and unblocker. Elevate your team beyond craft execution into player-first comms thinking and decisions.
  • Foster a fast-moving, decisive, player-obsessed culture that values clarity, accountability, and results.
What we're looking for
  • 10+ years of experience in communications, editorial, community, content strategy, or related disciplines
  • Proven track record of shaping comms for major titles or entertainment properties
  • Deep familiarity with gaming, shooter players, and internet culture, ideally has a deep familiarity with VALORANT
  • Experience working across multiple publishing functions (social, community, PR, etc.), especially in matrixed teams
  • Fast, fluent writing chops, you can draft a tweet in our voice and hit send, or prep a reactive Reddit post that earns trust
  • Sharp, systems thinker with an eye for emerging risks, sentiment trends, and player dynamics
  • Experience managing teams and stakeholders through ambiguous, high-stakes moments
  • Ability to prioritize ruthlessly, especially under pressure
Bonus points for
  • Experience in competitive gaming or esports environments
  • History of building strong relationships with dev teams, helping them communicate more authentically
  • Comfortable representing the product to leadership, players, and partners alike
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your roleOur Perks:Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our for more information.At Riot Games, we . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you're working directly on a new player-facing experience or you're supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we're better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we're looking forward to your application.It's our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
  • Safeguarding confidential and sensitive Company data
  • Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
  • Accessing Company assets, secure digital systems, and networks
  • Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Riot Games