Senior Small Business Relationship Manager
- Philadelphia, PA
- Permanent
- Full-time
- Analyzes potential customers' banking needs, earnings, and financial conditions to determine which bank solutions are most appropriate, assessing acceptable risk and submits viable loan package.
- Negotiates terms under which credit will be extended including costs, repayment method/schedule, and collateral requirements.
- Prospects new business relationships and cross selling Bank solutions and services.
- Manages loan portfolio; including selling into the portfolio, ensures the monitoring and collection of loan payments; modifies or extends loan terms or structure to protect bank's interest when required. Minimizes and mitigates bank’s exposure to losses.
- Follows lending procedures and ensures lending compliance of loan portfolio with bank and regulatory procedures, policies, and requirements, and takes corrective action when non-compliance is identified.
- Assists in training and mentoring new and less experienced small business relationship managers on lending procedures, policies, and regulations, and recommends improvements to procedures and provides functional guidance as needed.
- Obtaining and assessing financial information, including financial statements and credit history.
- Bachelor’s degree in business or finance preferred, or equivalent experience demonstrated through a combination of the following: work and military experience, and education/training
- Must be an experienced Business Lender with 5+ years of new business development experience and direct sourcing and prospecting new clients
- Must have 5+ years of business lending experience in the financial industry along with a proven track record of managing relationships, developing new business, sustaining consistent production, and ability to perform in multiple goal categories
- Must have experience with utilizing a CRM system to manage and monitor progress in sales pipeline toward converting prospects to customers.
- Must have strong knowledge of business lending, consumer lending, and deposit products.
- Must have credit experience, loan structuring, and financial statement analysis
- Must have proficiency with analyzing applicant financial status, credit, and property evaluation to determine ability and capacity to repay and service debt.
- Basic Knowledge of all applicable Regulations that pertain to this position is required.
- Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures, and related programs.
- Demonstrated ability to coach and mentor other Small Business Relationship Managers in all areas of small business banking.
- Demonstrated proficiency in working with key internal resources.
- Proven track record of executing additional responsibilities over and above assigned performance goals.
- Demonstrated ability to make one-on-one and group presentations.
- Excellent interpersonal, verbal, and written communication skills.
- Collaborates effectively to get things done, building, and nurturing strong relationships.
- Ability to work effectively with individuals and groups in managing customer relationships.
- Must have strong analytical ability, excellent oral and written communication skills, as well as excellent listening ability and presentation skills.
- Must have excellent organizational and communication skills.