
Network Administrator
- Knoxville, TN
- $30.50-34.00 per hour
- Permanent
- Full-time
- Deliver exceptional IT support to over 100 users across multiple office locations, minimizing downtime and ensuring high-quality service.
- Handle onboarding and offboarding processes, including user account setup, device configuration, and access management.
- Administer and maintain Microsoft Suite, on-premises Active Directory, Intune, and Autopilot for effective system and device management.
- Monitor and manage network infrastructure, including switches, firewalls, and other essential networking equipment.
- Troubleshoot network-related issues, apply patches, and ensure systems are secure and compliant.
- Collaborate with leadership to align technology strategies with organizational goals while maintaining consistent support for end users.
- Configure and manage HP switches and SonicWall firewalls for optimal network performance.
- Conduct regular assessments and updates to maintain a reliable and secure IT environment.
- Expertise in Microsoft Suite and on-prem Active Directory.
- Hands-on experience with Intune and Autopilot for device management.
- Strong customer service skills, with the ability to explain technical concepts clearly to non-technical users.
- Proven track record of supporting 100+ users across multiple locations.
- Experience with user provisioning, onboarding, and offboarding processes.
- 2-4 years of relevant experience in network administration or a similar role.
- Familiarity with HP switches and SonicWall firewalls is highly desirable.
- Solid understanding of LAN, Cisco routers, and firewall technologies.