
Quality Manager- Metals- Rochester, NY
- Rochester, NY
- $105,000-115,000 per year
- Permanent
- Full-time
- Lead the Quality Assurance team to ensure manufacturing processes meet customer quality requirements
- Collaborate with Sales Engineering to fully understand and incorporate customer specifications
- Develop and document inspection methods to ensure consistent production quality
- Oversee customer complaint resolution and corrective action implementation
- Manage and support quality activities related to supplier quality, lab testing, and audits
- Champion and maintain compliance with the company's Quality Management System and ISO-9001 standards
- Participate in new product launch planning and support subsequent production lots
- Incorporate lean manufacturing principles and continuous improvement in process development
- Lead large process improvement projects and cross-functional teams
- Coach, mentor, and conduct performance reviews for Quality Assurance associates
- Communicate quality requirements effectively across teams and to external stakeholders
- Ensure thorough documentation and reporting to support quality objectives and customer satisfaction
- Bachelor's degree in Engineering or equivalent combination of education and experience
- 5-7 years of experience in quality management within a manufacturing environment, preferably metal fabrication
- Proven leadership experience managing and mentoring technical teams
- Strong understanding of ISO-9001 standards and Quality Management Systems
- Hands-on experience with lean manufacturing and Six Sigma principles
- Proficiency in SolidWorks and advanced Microsoft Excel; intermediate skills in Word and PowerPoint
- Strong analytical, documentation, and problem-solving skills
- Experience managing customer complaints, audits, and corrective actions
- Ability to interpret technical drawings, specifications, and inspection methods
- Excellent communication skills for cross-functional collaboration and customer interaction
- Experience leading cross-functional improvement projects and new product launches
- Ability to manage multiple priorities in a fast-paced production environment
- Opportunity to lead and develop a skilled Quality Assurance team within a reputable manufacturing environment
- Chance to work on diverse projects involving new product launches and process improvements
- Collaborative work culture that values continuous learning, innovation, and operational excellence
- Exposure to advanced quality management systems and industry best practices, including ISO standards
- Professional growth through coaching, mentoring, and leadership responsibilities
- Competitive compensation and benefits package aligned with industry standards
- Involvement in cross-functional teams supporting organizational strategy and growth initiatives
- Access to modern tools and technology to support quality assurance and process optimization