Maintenance Technician (On-Call)

• Responds promptly to resident and management work requests, prioritizing tasks effectively and taking appropriate action to resolve issues in a timely manner; held accountable for maintaining a high level of responsiveness and customer satisfaction.
• Completes daily repairs, work orders, and installations (e.g., lighting, doors, windows) to support facility safety, operational continuity, and functionality in a timely and quality manner.
• Conducts routine, preventative, and corrective maintenance on building systems and equipment, including plumbing, HVAC, electrical, appliances, carpentry, painting, and drywall repairs to ensure all systems remain fully functional and compliant with operational standards.
• Troubleshoots and diagnoses equipment and system issues, escalating complex repairs to the supervisor as necessary; accountable for minimizing equipment downtime and preventing recurring issues.
• Conducts seasonal and scheduled maintenance (e.g., roofing, siding, inspections), following established procedures to reduce long-term repair needs and ensure ongoing facility readiness.
• Troubleshoots and diagnoses equipment and system issues to minimize equipment downtime and prevent recurring issues; escalating repairs needs to supervisors as necessary.
• Maintains accurate documentation, including work tickets and incident reports and communicates regularly with the maintenance supervisor and management regarding unusual developments; responsible for ensuring documentation and communication are timely, clear, and complete.
• Ensures compliance with OSHA/MOSH regulations, safety protocols, and proper chemical handling according to Safety Data Sheets for maintaining a safe environment for staff, residents, and visitors.
• Clears snow, ice, and debris from grounds and access areas to maintain safety and appearance.
• Assists and coordinates with vendors and contractors as directed, including during renovation and improvement projects; accountable for ensuring external work aligns with agency standards and timelines.
• Perform other duties as assigned.

• Maintains cleanliness of common areas, including bathrooms, kitchens, and windows, through routine and deep cleaning, ensuring a hygienic and welcoming environment for residents and staff.
• Performs heavy-duty floor care and maintenance to preserve floor quality and appearance during regular hours and assigned after-hours or weekend shifts as needed.
• Delivers essential supplies (e.g., water, laundry detergent) in a consistent, timely, and respectful manner to resident units.

• Minimum 1-year basic practical knowledge in Maintenance: Plumbing. Carpentry, HVAC

• Demonstrates reliability through punctuality and consistent attendance in compliance with work schedule and policies.
• Exhibits strong interpersonal skills with a courteous demeanor towards staff, clients, and visitors to cultivate and sustain positive working relationships among residents and staff members.
• Possesses comprehensive knowledge of safety hazards and proficiently uses various cleaning and sanitizing solutions, ensuring compliance with safety standards.
• Must have the ability to work independently and collaboratively as a member of a team.
• Ability to use, or willingness to learn computer systems and software, necessary to perform the duties of the position. This includes, but is not limited to, basic computer skills, web browsing, online training, and email usage.

• Flexibility is required to provide on-call emergency response beyond standard working hours, including evenings, weekends, and holidays, as needed.
• Regularly utilizes full range of motion to lift, carry, pull, bend, stoop, climb, and stand (up to 90% of the workday), moving objects up to 50 lbs. as needed to effectively perform job duties
• Hearing and vision abilities, with or without correction, sufficient to drive safely and effectively observe and communicate with others.
• Moving about accomplishing tasks or transitioning between different work sites, which may involve walking, standing, or traveling to various locations as required by the role.
• Operating machinery and/or power tools to complete tasks, ensuring proper handling, safety protocols, and maintenance procedures.
• May involve working in various outdoor weather conditions, including heat, cold, rain, snow, and high winds. Employees may be exposed to these elements for extended periods. Protective gear such as waterproof clothing, warm layers, or wind-resistant apparel will be necessary to ensure comfort and safety while performing job duties in inclement weather.
• Driving (Agency and/or personal vehicle) is required for this position. Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence. There can be no state issued restrictions on the licenses that would impede drivers’ ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record.

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Paternal Leave

Catholic Charities of Baltimore