Auto service Writer Advisor

Midas

  • Riverhead, NY
  • Permanent
  • Full-time
  • 1 month ago
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development
Description of the Role:Midas of Riverhead is seeking a talented and motivated individual to join our team as a Service Writer. As a Service Writer, you will be responsible for assisting customers with their automotive service needs, ensuring a seamless and exceptional service experience.Responsibilities:
  • Interact with customers to understand their service requirements and provide appropriate recommendations.
  • Document customer concerns and vehicle information accurately.
  • Coordinate between customers and technicians to ensure efficient and timely service delivery.
  • Keep customers informed about the progress of their service and notify them of any additional repairs or costs.
  • Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
  • Maintain a clean and organized work area.
  • Possible other various Tasks
Requirements:
  • Strong communication and customer service skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Detail-oriented and able to accurately document information.
  • Proficient in using computer systems and software.

Midas