Appliance Service Technician (Philadelphia, PA)
GE Appliances
- Philadelphia, PA
- $24.00-33.00 per hour
- Permanent
- Full-time
At GE Appliances we put our people first and that includes you. Here are some benefits of joining our team!
- Annual wage increases and uncapped incentive opportunities
- Service van
- Laptop computer and Smartphone
- Uniforms, work boots, and specialized tools
- Medical, Dental, Vision, Life insurance on DAY ONE!
- 401K and Tuition reimbursement
- Paid Vacation and Paid Holidays
- Career Growth – ongoing education for those looking to expand their industry knowledge
- Conduct diagnosis and in-home repairs in consumer’s homes on GEA’s major appliances
- Promote and sell GE Appliances service contracts, water filters, and other products
- Operate assigned service van to repair locations
- Record all activities related to repairs, routes, and other activities
- Attend trainings, meetings, and other events as required to expand and remain a knowledgeable expert in the repair industry
- Manage maintenance and stock inventory of assigned service van
- Maintain high levels of customer satisfaction through the deliverance of high-quality service and meet productivity and efficiency goals as established
- Follow safety procedures and constant awareness for personal safety and safety of others
- Duties, responsibilities, and activities may change at any time with or without notice
- HS Diploma or General Education Degree (GED)
- 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance
- Ability/experience diagnosing and repairing major appliances
- Excellent customer service and communication skills
- Ability to work a flexible schedule with some Saturdays as needed
- Have and maintain a valid state driver's license and successfully complete background check, physical, and drug screen.
- Must have or be willing to obtain CFC Certification within 6 months.
- Wear uniform & maintain standards of personal grooming & appearance consistent with GEA values
- Self-directed and solid team player
- Ability to deescalate situations and rebuild customer confidence in our products
- Ability to perform the essential functions of the position, with or without accommodation, including, but not limited to:
- Ability to step up, into, and out of a van and sit for extended periods of time
- Ability to handle/work with parts/equipment which may be hot, cold, and/or wet
- Ability to use often powered hand tools and occasional use of vibratory tools/equipment
- Ability to handle and lift parts or materials min. of 77 lbs. lifting/carrying and 70 lb. pushing/pulling is required
- 6 plus months of experience with Refrigeration repair
- CFC Certified
- Certification in appliance repair or Associates' degree preferred
- Read and interpret wiring diagrams, schematics and other service information.