Sales Manager / Hair Stylist
Moxie Salon and Beauty Bar
- Brentwood, TN
- $23.00-25.00 per hour
- Permanent
- Full-time
- Bonus based on performance
- Employee discounts
- Training & development
- Team Leadership: Motivate, coach, and lead a team of stylists, assistants, and front desk staff to exceed performance goals and client expectations; Fostering a collaborative and positive work environment.
- Recruiting & Onboarding: Source, interview, and onboard new hires in collaboration with the Franchisee; ensure compliance with training and documentation.
- Client Experience: Ensure every client receives top-tier service—before, during, and after their visit; handle concerns with professionalism and care.
- Sales Growth: Drive service and membership sales by setting targets, coaching staff on upselling techniques, and monitoring KPIs.
- Membership Management: Grow and retain the salon’s membership base; ensure accurate tracking, renewals, and benefits delivery.
- Daily Operations: Oversee scheduling, cleanliness, product stocking, and brand consistency across all touchpoints; Handle cash register operations and ensure accurate cash reconciliation at the end of each day; Assist in opening and closing the salon; Manage daily, weekly, and monthly metrics; Attend manager / owner meetings.
- Marketing & Outreach: Lead local community engagement efforts, partnerships, and external promotions to attract new clients.
- Inventory & Vendor Relations: Track inventory, prevent shrinkage, and manage vendor orders within budget.
- Reporting & Admin: Maintain performance reports, track labor-to-sales ratios, and ensure all employee and client records are secure and up-to-date.
- Professional Development: Stay current on beauty trends, leadership training, and Moxie brand updates to inspire your team and yourself.
- Proven leadership in a client-facing retail, hospitality, or salon environment (3+ years preferred).
- Sales-driven mindset with a track record of hitting or exceeding performance targets.
- Exceptional people skills with the ability to coach, motivate, and resolve conflict effectively.
- Strong organizational ability—able to manage schedules, supplies, and service flow efficiently.
- Fluent in digital tools, POS systems, spreadsheets, and communication apps (e.g., Google Workspace, WhatsApp).
- Passion for beauty and self-care, with a deep commitment to customer service and excellence.
- Marketing or community outreach experience is a plus.
- Flexibility to work evenings/weekends and respond to off-hour client or team needs.
- Reliable and professional demeanor, including punctuality, appearance, integrity, and communication.
- Licensed cosmetologist or salon industry experience required.
- Be part of a fun, fast-growing brand in the beauty industry
- Opportunity to make a real impact on revenue and team success
- Join a dynamic team that values creativity, teamwork, and excellence.
- Competitive compensation and advancement opportunities
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Weekend Hours
- Management: 4 years (Required)
- Employee discount
- Flexible schedule
- 10 hour shift
- Cosmetology License (Required)
- Brentwood, TN 37027 (Required)
- Brentwood, TN 37027: Relocate before starting work (Required)