Business Analyst III - TFGH
The Carter Center
- Decatur, GA
- Permanent
- Full-time
- Leads efforts to ensure that information systems support enterprise mission and objectives.
- Works closely with departmental customers and administration to conduct business analysis and identify business objectives and requirements.
- Coordinates the development of technology plans and strategies.
- Manages, from a client business perspective, related systems projects.
- Ensures a high level of client satisfaction by monitoring the delivery of ongoing information systems to the enterprise.
- Performs related responsibilities as required.
- Plans, conducts, and directs the analysis of business problems to be solved with automated systems.
- Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criteria for obtaining results.
- Partners with users to identify and evaluate systems and procedures which are cost effective and meet user requirements.
- Responsible for learning about the customers, their mission, needs, general business processes, and cultures.
- Responsible for communicating, sharing, and transferring knowledge to colleagues and customers.
- Develops and provides effective informational and motivational presentations.
- Conduct or guide training needed by subject matter experts to allow them to participate in PHII's Collaborative Requirements Definition Methodology (CRDM) projects.
- Work with project participants and other stakeholders to define concepts and work in tandem with project managers assigned to each requirements projects.
- Prepares for and facilitates current state analysis, future state design, requirements definition, and logical design sessions (trainings and workshops).
- Builds consensus among global partners and collaborative participants.
- Develop requirements specifications using standard language and according to PHII's CRDM, standard templates, and international standards, such as ISO and TOGAF.
- Develops and documents all project deliverables (e.g., context diagrams, task flow diagrams) using tools such as Visio and MS PowerPoint.
- Documents group work for use in published materials.
- Researches vendor, products/features in health information systems.
- Attends conferences/meetings and reviews literature in order to stay abreast of current knowledge and issues.
- Prepares and delivers talks at meetings and conferences on public health informatics related topics.
- Manages personal activities and deliverables.
- Participate fully as a member of the Task Force for Global Health by contributing, assisting and participating in projects, activities, and initiatives as requested by management.
- 10-20% domestic and international travel is required.
- A bachelor's degree and eight years of position specific subject matter knowledge and/or experience in planning and applying information technology to one or more business function or an equivalent combination of education, training and experience.
- Bachelor’s degree in informatics, business, engineering, science or related field or Master’s degree in public health related field.
- Eight years’ experience specifically related to the position including (at least one year) in public health informatics.
- Experience in all phases of the IT lifecycle.
- Two or more years of experience working internationally.
- Proven ability to manage multiple projects and work-related priorities.
- Demonstrated strong professional oral and written communication skills.
- The ability to interact with both internal staff and external domestic and global clients with diplomacy and tact.