Security Officer

• High School Diploma or its equivalent.
• Valid Indiana operator’s license and proof of insurance coverage.
• Within Sixty (60) Days of Employment

• Achieve and maintain Basic Life Support (BLS) card.
• Within One (1) Year of Employment

• Have or obtain Hazardous Materials Training at an Operations level (minimum level) either through the State of Indiana or through the Federal Emergency Management Agency (FEMA).
• Complete Taser 7 Certification Training.
• Complete IS-100, 200 and 700 through the National Incident Management System (NIMS).
• Successfully complete the Field Training Program.
• Achieve and maintain Nonviolent Crisis Intervention Certification or equivalent De-escalation training provided by a Law Enforcement Instructor.

• Higher Education in Security, Law Enforcement or related field.
• Basic Certification for Indiana Data and Communication System (IDACS).
• Advanced Emergency Medical Dispatch (EMD) Certification.
• Communications/Dispatch, Security, Law Enforcement, or Military experience.

• Knowledge of: Patient Privacy Laws (HIPAA), Law Enforcement and Healthcare Terminology.
• Excellent communication skills to communicate with patients and their families and guests effectively and tactfully,, co-workers, managers, providers and other Hospital personnel on a one-to-one basis using appropriate grammar, vocabulary and word usage.
• Excellent communication with outside agencies (i.e., other law enforcement agencies, Healthcare Facilities, and oversight agencies).
• Interpersonal skills necessary in order to carry out duties in a professional manner, as well as the ability to work well under stress.
• Ability to problem solve and work well in a team environment.
• Detailed and thorough incident reports. Reports may vary from an unsecured area to a criminal case that will be utilized in a court of law.
• Use of critical thinking skills.
• Basic computer skills and the ability to learn and proficiently perform computer applications related to department operations and job function.
• Excellent customer service skills.
• Ability to be discreet and protect the integrity of any confidential matter or information encountered during the performance of job duties. To include: confidential information such as law enforcement information not authorized for release to the public, confidential employee issues, and patient privacy.
• Assist with curb-side parking program and wheelchairs including transportation assistance, as needed.
• Ability to De-escalate aggressive behavior and tumultuous situations.

• Typical hospital clinical environment with frequent standing and walking.
• Work may be subject to interruptions.
• High stress environment.
• Risk for occupational exposure to blood and other potentially infectious, electrical and radiation hazards.
• Exposure to inclement weather conditions.
• Risk of bodily injury, including serious bodily injury and death.
• Works in close proximity to patients and visitors.
• Works with protected health information.
• Ability to work any shift, occasional extended hours, holidays and/or weekends based on the needs of the department.
• Occasional appearances for depositions, administrative hearings, inservices, and court.

• Able to hear radio pages, alarms and emergency vehicle warnings (Audible and Visual).
• Standing, walking, stooping, bending, lifting, pushing and pulling to perform duties in a safe manner.
• Able to physically manage combative subjects in emergency situations.
• Ability to carry, drag, or restrain individuals from 50 to 300 pounds and lift in excess of 50 pounds.
• Managing several different critical incidents while maintaining a professional attitude. Incidents may include large crowds, armed subjects, and subjects suffering from a mental health crisis.
• Control of emotions during periods of uncertainty.
• Operating computers and standard office equipment, vehicles, and fire equipment and assist in use of wheelchairs, walkers and other equipment.
• Operating a variety of law enforcement tools (i.e., Non-lethal devices, and mechanical restraints).
• Wear department issued body armor and duty gear at all times that can weigh as much as thirty (30) pounds.
• Use of various clinical restraints and tools. (Soft Restraints, Tuff-Cuffs, Posey Vests, Spit Masks).
• Ability to assist incoming and outgoing patients with mobility in and out of the vehicle.

Marion General Hospital