Scheduler- Palos Health Home Healthcare Flex/Registry Day Shift

Northwestern Medicine

  • Lemont, IL
  • Permanent
  • Full-time
  • 23 days ago
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  • Administrative and Clerical, Lemont, Illinois, United States
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Scheduler- Palos Health Home Healthcare Flex/Registry Day Shift Location Lemont, Illinois Business Unit Palos Hospital Job REQID 181860 Job Function Customer Service Shift Day Job (1st) Type of Employment Casual / Per DiemThe salary range for this position is $18.21 - $24.58 (Hourly Rate)Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our section located at jobs.nm.org/benefits to learn more.Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.From discovery to delivery, come help us shape the future of medicine.DescriptionHours are: 1 shift during the week, every 3rd weekend and as needed.The Scheduler reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.Northwestern Medicine Palos Hospital is committed to providing our communities with the highest quality health care through exceptional access to state-of-the-art clinical services with compassionate and personal care.Responsibilities:
  • Schedules patient visits.
  • Develops staffing schedules, triage and on-call schedules.
  • Interacts with patients, their representatives, physicians, physician office staff, departmental staff, to gather and ensure accuracy of demographic, billing and clinical information.
  • Develops and distributes required forms, documents and reports with accurate patient information.
  • Enters all data related to scheduling needs.
  • Maintains exemplary level of customer service.
  • Reviews new and previously recorded information with patient, physician and others to ensure accurate collection and analysis of information.
  • Communicates instructions and arrival times to patient for each visits.
  • Accepts and Directs patients calls to appropriate staff or charge nurse.
  • Communicates schedule changes to appropriate staff and or patients.
  • Works with charge nurses and managers to maintain schedules
QualificationsRequired:
  • High School Diploma or GED equivalent.
  • Experience in a customer service role.
Preferred:
  • Bachelor's degree.
  • Previous experience with an electronic medical records system.
Equal OpportunityNorthwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.BenefitsWe offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our section to learn more.Share This JobFeatured JobsRecently Viewed JobsYou do not have any recently viewed jobsNursing OpportunitiesBenefitsInformation Services CareersNorthwestern Medicine is an equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.Contact us if you need any further information about NM Nursing Careers at .We are committed to providing reasonable accommodations to qualified individuals with disabilities. To request a reasonable accommodation at any step in our application or interviewing process, please email and a Human Resources representative will connect with you to discuss next steps.© 2025 by Northwestern Medicine® and Northwestern Memorial HealthCare.Northwestern Medicine® is a trademark of Northwestern Memorial HealthCare, used by Northwestern University.

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