Cost Analyst
- Bridgeport, WV
- Permanent
- Full-time
- Analyze and monitor cost structures across the SCN, including labor, materials, logistics, and overhead.
- Develop cost models to evaluate service center performance and identify opportunities for cost optimization.
- Work with customer contacts to validate the operator's information as it pertains to inspection programs, additional work, and span-time to ensure efficient planning and scheduling.
- Enter customer data in various service center related databases.
- Communicate customer data to other groups within MHIRJ Services to include maintenance engineering, programs, operations, planning, sales, finance, and other departments as required.
- Generate customer data base relevant to their inspection programs and additional work.
- Set-up maintenance work package hours to support financial analysis.
- Analyze efficiency gains or losses to existing maintenance work packages(s).
- Obtain cost data from various providers - finance, Supply Chain or actual MHIRJ cost information directly from other vendors or operations and perform follow-up to existing data or to create new data.
- Respond to pricing queries from customers or internal groups (e.g., set-up / investigation) in a timely manner, respecting customer or operational priorities.
- Obtain approval for price changes and record price decisions in appropriate databases.
- Collaborate with service center managers and customer experience teams to align cost strategies with service delivery goals.
- Support budgeting, forecasting, and variance analysis for SCN operations.
- Provide actionable insights to improve efficiency, reduce waste, and enhance customer experience.
- Assist in pricing strategies and service-level cost assessments.
- Prepare regular reports and dashboards for senior leadership.
- 5+ years of experience in aircraft maintenance service centers or field service operations.
- 2+ years of experience in cost analysis, preferably in a service operations or multi-site environment.
- Experience in a customer-facing environment.
- Strong understanding of cost accounting principles and operational KPIs.
- Proficiency in Excel.
- Excellent communication and presentation skills.
- Ability to work cross-functionally and manage multiple priorities.
- Medical, dental and vision insurance
- Prescription drug benefits
- Health Savings Account
- Company paid life insurance
- Company paid short and long term disability
- Annual wellness incentives up to $750
- Employee assistance program
- Annual bonus plan
- 401K with 7% company match
- Employee Mitsubishi auto discount