Transaction Operations Associate

Lucid Motors

Newark, CA
Permanent
Full-time

27 days ago
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We are currently seeking a Transaction Operations Associate for Lucid. This person will ensure that Lucid can support Inside Sales and customer-facing field Sales teams from the reservation process through deliveries to the customers and acting as an extension of the DMV Operations team located at Newark.Responsibilities:

Coordinate with the Sales, Delivery, and Order Operations teams to ensure that all required documents pertaining to the vehicle purchase are complete and accurate.
Prepare and review customer Purchase Agreements, disclosures, and vehicle DMV documents for customer deliveries.
Process DMV registrations across multiple states for customers and fleet vehicles.
Record information and ensure data quality in multiple systems.
Serve as an authority on vehicle taxes and fees, keeping abreast of state changes.
Provide operational support to business partners for ad-hoc initiatives.
Support revenue recognition reviews on an ongoing basis
Work with the Supervisor to continuously improve training material and help aid in the training of new hires.

Qualifications:

Preferably 2 years of experience with In-State Dealership Title and Registration.
Dealership Business Office administration or Dealership Finance Assistant preferred.
Demonstrated experience in processing Title and Registration, Sales Contract Processing and other Sales and DMV documents.
Passion for the customer experience and an understanding of how operational efficiencies impact said experience.
Must be able to multi-task, be flexible, and perform in a fast-paced environment.
Comfort navigating ambiguity with an ability to create in an undefined, unestablished environment.
Ability to work independently and think creatively with a proven track record of execution.
Exceptional organizational skills and attention to detail.
Strong communication skills, both written and verbal.

Lucid Motors