
Sales Administrator
- Cleveland, OH
- Permanent
- Full-time
- Responsible for supporting the Sales Manager with general sales operations activities.
- Provide administrative support of sales in coordination with operations, services, procurement and finance
- Assist with process improvement messaging and management
- Support sales communications and planning, including assisting with content and distribution
- Assist with market data research as needed
- Coordinate with training to ensure new hire training
- Assist SVP with special projects and assignments by executive leadership
- Coordinate meeting schedules between sales leadership and SVP of Sales as well as customers
- Assist sales leadership with strategic initiatives
- Assist in coordinating and planning events for all sales meetings
- Ensure seller compensation plans, commissions and bonus tracking are in place
- Distribute sales and reporting metrics including:
- FP&A and Sales Ops reports
- LORP tracking and RFP response data
- Service renewals
- State contract quarterly reports
- Answer/route incoming phone calls
- Process and distribute incoming/outgoing mail
- Assist Account Managers with sales paperwork including proposals and bids
- Register new vendors, setup jobs and submissions
- Research and contact vendors for part numbers, pricing and compatibility
- Provide various administrative support including but not limited to:
- tracking shipments
- Submitting RMA’s,
- Compiling equipment lists for service renewals
- Requesting certificates of insurance/bonds
- Compiling proposal logs
- Ability to balance multiple tasks with changing priorities
- Ability to work and think independently and ensuring to meet deadlines
- Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
- Excellent attention to detail
- Must have clear and professional communication skills (written and oral) both internally and externally
- Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization
- Demonstrated customer service focus and client communication skills
- Ability to handle sensitive and confidential information
- Minimum of a High school Diploma or equivalent
- Minimum 2-4 years of experience with office administrative functions preferred
- Intermediate proficiency with demonstrated experience utilizing office suite (Word, Excel, Powerpoint)
- This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment
- This position does not have any direct reports
VEVRAA Federal Contractor